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Manager - Technology / Retail Platforms - Cards and ATM
12-15 years
₹ 20 - 20L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Manager - Technology / Retail Platforms - Cards and ATM
Mashreq Global Services
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 12 + years of relevant experience in IT with production & development support experience.
- Excellent oral / written communication skills.
- Project management skills.
- Analytical and negotiation skills.
- Leadership qualities.
- Thorough cards applications / business knowledge.
- Thorough knowledge in various applications in Cards domain for both issuing and acquiring
- Thorough knowledge and experience in Credit/Debit Cards Management systems, EFT Switch, ATM/POS, Switch/Merchant Settlement systems, Risk management systems, Loyalty system, and Reconciliation systems.
- Various project experience working with Network associations, viz Visa, MasterCard, JCB, Amex, Diners
- Managing cards projects and initiatives effectively to provide timely delivery, quality delivery and with periodic update to all relevant stakeholders
- Ensure system stability and proactive monitoring/maintenance to avoid unplanned downtime
- Track incidents and RCA and preventive Actions
- Identify the Key Risk in the area and take action. Maintain and closely monitor RCSA in the area
- Ensure timely completion of service tickets with in the SLA in a satisfactory manner
- Monitoring and tracking of the project status/activities by tracking project activities and deliverables
- Lead and co-ordinate between onshore and offshore team of development resources. Motivates team to work in the most effective manner.
- Effective communication and relationship with all stakeholders
- Innovate to provide cost effective technology which delivers business value.
- Identify revenue opportunities and make constructive suggestions for system improvement and simplify technology.
- Achieve Cost efficiency for support and projects
- Ensure backups for key / all resources.
- Team engagement, building and training.
Employment Type: Full Time, Permanent
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(based on 15 Mashreq Global Services interviews) What people at Mashreq Global Services are saying
Rating based on 2 Manager Technology
reviews
Anonymous · Banking Operations
Salary is the only driving factor which will make any one work,
My Manager who does not have any work Ethics, He is person with whom no employee wants to work may it be an experienced resource or an fresher. Many Resources who worked under him has abruptly, resigned the job because of his Harassment, may it be Men or Women, doesn't know how to speak with his Peers and his Resources reporting him.
Read 2 reviewsManager Technology salary at Mashreq Global Services
What Mashreq Global Services employees are saying about work life
Mashreq Global Services Benefits
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