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Manager - Learning & Development-Technical.IC&OD- L& D
8-10 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Manager - Learning & Development-Technical.IC&OD- L& D
Mashreq Global Services
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To manage relevant training programs and learning curriculums linked to development needs assessment.
- To lead generic/ customized learning programs and monitor their implementation and measure the impact and ROI.
- To ensure smooth conduct of learning programs at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.
- To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination
- To Configure, administer, and maintain the Learning infrastructure, including the Learning module on HCM and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees.
- College graduate with a minimum bachelor s degree in any field.
- At least 8-10 years of experience of working in a large global organization (preferable financial services) in the Learning Development or HR department.
- Expertise in training needs analysis, solution deployment and learning impact/evaluation and ROI.
- Advanced knowledge in administering the Learning module on HCM.
- Excellent data analysis and data visualization skills.
- Excellent communication skills and ability to work with senior stakeholders.
- CIPD or equivalent is desirable
- Conduct comprehensive learning needs analysis with the business and propose effective learning solutions.
- Research and Identify training providers that align with the learning objectives.
- Collaborate with business units to ensure compliance with regulatory learning requirements.
- To manage technical learning globally for specific Groups of the bank and partner with stakeholders and key points of contact to plan Group technical learning roadmaps activities and reporting
- Manage the Technical Learning Catalogue to update and publish the learning/training calendar, upload online courses, and create assessments and surveys.
- Advanced knowledge of the HCM learning module, including navigation, utilization of e-learning resources and data accuracy maintenance.
- Report LD metrics to senior management and regulatory authorities such as central bank, internal audit and compliance departments.
- Offer learning and development advisory services to employees and internal stakeholders on availing any learning services offered by the bank.
- Partner with the behavioral LD Team globally to ensure that learning is planned in a holistic way.
- Use data visualization and analytics tools such as MS Excel and Power BI to create and share learning development MIS with internal stakeholders.
- Monitor training effectiveness, evaluation and ROI and provide actionable insights to drive continuous improvement.
- Preparing the learning budget, maintaining records and ensure effective resource utilization.
- Govern the Learning Development Policy and ensure adherence to the agreed targets.
- Demonstrate understanding of emerging digital technologies and their impact including Generative AI.
- Design and develop engaging e-learning courses using authoring tools such as Articulate.
- Ensure a seamless and user-friendly experience for all learners accessing the LMS
- To collaborate across ICOD unit on global initiatives and also represent LD at PICG people connects and events both internally and externally
- Support the Senior Manager LD in defining the technical learning strategy for the bank globally .
Employment Type: Full Time, Permanent
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