Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Marriott International

Compare

4.2

based on 1.2k Reviews

Video summary

930 Marriott International Jobs

Front Office - Team Leader

Marriott

4.2

based on 1.2k Reviews

3-7 years

Pune

1 vacancy

Front Office - Team Leader

Marriott International

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Private Banking Software Configuration Management Housekeeping Accounting Showroom Front Office

+ 1 more

Job Description

Assist staff with expediting problem payments (eg, problems processing credit card).

Follow up with guest regarding satisfaction with guest-related issues.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

Process all payment types such as room charges, cash, checks, debit, or credit.

Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.

Process all check-outs including resolving any late and disputed charges.

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Coordinate with Housekeeping to track readiness of rooms for check-in.

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Cash guests' personal checks and traveler's checks.

Review shift logs/daily memo books and document pertinent information in logbooks.

Count bank at the beginning and end of shift.

Balance and drop receipts according to Accounting specifications.

Assist management in training, motivating, and coaching employees; serve as a role model.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

Anticipate and address guests service needs.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others.

Ensure adherence to quality expectations and standards.

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: At least 1-year related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Prepare for Front Officer roles with real interview advice

What people at Marriott International are saying

Front Officer salary at Marriott International

reported by 2 employees with 1-2 years exp.

₹4.2 L/yr - ₹5.3 L/yr

81% more than the average Front Officer Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

Compare Marriott International with

Ihg Group

3.9

Compare

Hyatt Regency

4.2

Compare

AccorHotels

4.4

Compare

Wyndham Hotel Group

4.1

Compare

Choice Hotels

4.5

Compare

Radisson Hotels

4.0

Compare

Taj Hotels Resorts and Palaces

4.2

Compare

Oberoi Group of Hotels

4.1

Compare

ITC Hotels

4.1

Compare

Jubilant Foods Works

3.7

Compare

Cafe Coffee Day

3.8

Compare

Burger King

3.8

Compare

Barbeque Nation

4.0

Compare

JW Marriott

4.2

Compare

Pizza Hut

3.9

Compare

Lemon Tree Hotels

4.2

Compare

Crowne Plaza

4.1

Compare

Holiday Inn

3.9

Compare

Hilton

4.3

Compare

Novotel Hotels

4.3

Compare

Similar Jobs for you

Front Office Executive at Marriott

Nagpur

1-5 Yrs

₹ 3-3 LPA

Guest Service Associate at Marriott

Kolkata, Mumbai + 5

0-4 Yrs

₹ 3-8 LPA

Front Desk Executive at Marriott

Hyderabad / Secunderabad

1-5 Yrs

₹ 3-7 LPA

Front Office Supervisor at Marriott

Bangalore / Bengaluru

1-5 Yrs

₹ 3-7 LPA

Front Office Executive at Marriott

Mumbai

1-5 Yrs

₹ 3-7 LPA

Front Office Executive at Marriott

Panaji

1-5 Yrs

₹ 3-7 LPA

Guest Relation Executive at Marriott

Mumbai

1-5 Yrs

₹ 3-3 LPA

Housekeeping Associate at Marriott

Kolkata, Mumbai + 5

1-5 Yrs

₹ 3-7 LPA

Housekeeper at Marriott

Kolkata, Mumbai + 5

1-3 Yrs

₹ 3-5 LPA

Housekeeper at Marriott

Kolkata, Mumbai + 5

0-3 Yrs

₹ 2-3 LPA

Front Office - Team Leader

3-7 Yrs

Pune

4d ago·via naukri.com