Supervisor-Event Services

Ensure staff is working together as a team

Inspect grooming and attire of staff and rectify any deficiencies

Communicate with guests, other employees, or departments to ensure guest needs are met

Respond to and try to fulfill any special banquet event arrangements

Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment

Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems

Document pertinent information in appropriate department logbook

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Develop and maintain positive working relationships with others, and support team to reach common goals

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Speak with others using clear and professional language, and answer telephones using appropriate etiquette

Ensure adherence to quality expectations and standards

Read and visually verify information in a variety of formats (eg, small print)

Stand, sit, or walk for an extended period of time or for an entire work shift

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Perform other reasonable job duties as requested

PREFERRED QUALIFICATIONS

Education: High school diploma or GED equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None