Upload Button Icon Add office photos
filter salaries All Filters

907 Marriott International Jobs

Supervisor-Reservations

7-7 years

Jaipur

1 vacancy

Supervisor-Reservations

Marriott International

posted 9hr ago

Job Description

Oversee accuracy of room blocks, reservations, and group market codes.

  • Communicate company values and/or culture to new employees.
  • Review and implement new Reservations procedures.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Respond to any challenges found for accommodating rooming requests.
  • Set-up proper billing accounts according to Accounting policies.
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
  • Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None


  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Supervisor roles with real interview advice

    What people at Marriott International are saying

    3.9
     Rating based on 5 Supervisor reviews

    Likes

    Nothing good about them very bad work place

    Dislikes

    Everything not even a single thing is good in this hotel

    • Salary - Bad
    • +6 more
    Read 5 Supervisor reviews

    Supervisor salary at Marriott International

    reported by 7 employees with 1-12 years exp.
    ₹1.8 L/yr - ₹6 L/yr
    40% more than the average Supervisor Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

    Compare Marriott International with

    Ihg Group

    3.9
    Compare

    Hyatt Regency

    4.2
    Compare

    AccorHotels

    4.4
    Compare

    Wyndham Hotel Group

    4.1
    Compare

    Choice Hotels

    4.5
    Compare

    Radisson Hotels

    4.0
    Compare

    Taj Hotels Resorts and Palaces

    4.2
    Compare

    Oberoi Group of Hotels

    4.1
    Compare

    ITC Hotels

    4.1
    Compare

    Jubilant Foods Works

    3.7
    Compare

    café Coffee day

    3.8
    Compare

    Burger King

    3.9
    Compare

    Barbeque Nation

    4.0
    Compare

    JW Marriott

    4.1
    Compare

    Pizza Hut

    3.9
    Compare

    Lemon Tree Hotels

    4.2
    Compare

    Crowne Plaza

    4.1
    Compare

    Holiday Inn

    4.0
    Compare

    Hilton

    4.3
    Compare

    Novotel Hotels

    4.3
    Compare

    Similar Jobs for you

    restaurant Executive at Marriott

    Pune

    2-6 Yrs

    ₹ 3-4 LPA

    HR Executive at Marriott

    Jaipur

    0-7 Yrs

    ₹ 3-4 LPA

    HR Executive at Marriott

    Chennai

    0-7 Yrs

    ₹ 3-4 LPA

    HR Executive at Marriott

    Mumbai

    0-7 Yrs

    ₹ 3-4 LPA

    HR Executive at Marriott

    Ahmedabad

    0-7 Yrs

    ₹ 3-4 LPA

    Demi Chef DE Partie at Marriott

    Mumbai

    3-7 Yrs

    ₹ 4-9 LPA

    Demi Chef DE Partie at Marriott

    Kolkata, Mumbai + 5

    2-7 Yrs

    ₹ 4-9 LPA

    Demi Chef DE Partie at Marriott

    Kolkata, Mumbai + 5

    2-7 Yrs

    ₹ 4-9 LPA

    Demi Chef DE Partie at Marriott

    Udaipur

    2-7 Yrs

    ₹ 4-9 LPA

    Demi Chef DE Partie at Marriott

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Supervisor-Reservations

    7-7 Yrs

    Jaipur

    1d ago·via naukri.com

    Marketing & Communication Manager

    4-9 Yrs

    Narendranagar

    22hr ago·via naukri.com

    Assistant Manager - Engineering

    4-8 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    22hr ago·via naukri.com

    Assistant Manager-Food & Beverage

    2-7 Yrs

    Dehradun

    22hr ago·via naukri.com

    Sommelier

    4-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    22hr ago·via naukri.com

    Guest Service Associate - F&B (Barista Expert)

    0-3 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    22hr ago·via naukri.com

    Food and Beverage - GSA

    1-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    22hr ago·via naukri.com

    Guest Service Associate - Front Office

    0-4 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    22hr ago·via naukri.com

    Chief Engineer

    10-22 Yrs

    Jaipur

    1d ago·via naukri.com

    Executive - Front Office

    1-5 Yrs

    Lucknow

    1d ago·via naukri.com
    write
    Share an Interview