Guest Experience Curator

Inspect grooming and attire of staff, and rectify any deficiencies

Communicate with guests, other employees, and/or departments to ensure guest needs are met

Ensure staff is working together as a team

Monitor dining rooms for seating availability, service, safety, and well being of guests

Complete work orders for maintenance repairs

Complete scheduled inventories of supplies, food, and liquor

Check stock and requisition necessary supplies

Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times

Communicate last call at designated closing time

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Develop and maintain positive working relationships with others, and support team to reach common goals

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation

Speak with others using clear and professional language, and answer telephones using appropriate etiquette

Ensure adherence to quality expectations and standards

Read and visually verify information in a variety of formats (eg, small print)

Visually inspect tools, equipment, or machines (eg, to identify defects)

Stand, sit, or walk for an extended period of time or for an entire work shift

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Move through narrow, confined, or elevated spaces

Move up and down stairs and/or service ramps

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Perform other reasonable job duties as requested by Supervisors