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Marriott International

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4.3

based on 1.2k Reviews

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1079 Marriott International Jobs

Assistant Loss Prevention Manager

Marriott

 · 

4.3

 based on 1.2k Reviews

5-16 years

Agra

1 vacancy

Assistant Loss Prevention Manager

Marriott International

posted 1hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Claims Adjudication Training CCTV Loss Prevention Law Enforcement

+ 2 more

Job Description

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property.

  • Maintains logs, certifications and documents required by law and Standard Operating Procedures.
  • Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures.
  • Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR

    2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES

    Managing Security/Loss Prevention Operations

    Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

  • Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
  • Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
  • Complies with applicable federal, state and local law and safety regulations.
  • Follows proper key control guidelines in loss prevention and in the property.
  • Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
  • Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
  • Follows Duty of Care process for the protection of guests and employees.
  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Implements action plans to monitor and control risk.
  • Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
  • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
  • Oversees and guides the efforts of the Accident Prevention Committee.
  • Oversees first aid program for guests and employees.
  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
  • Ensuring Exceptional Customer Service

    Meet quality standards and customer expectations on a daily basis.

  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Additional Responsibilities

    Analyzes information and evaluating results to choose the best solution and solve problems.

  • Develops liaison with local law enforcement and emergency services.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.


    • Employment Type: Full Time, Permanent

    Read full job description

    Marriott International Interview Questions & Tips

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    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
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    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
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    What people at Marriott International are saying

    Assistant Loss and Prevention Manager salary at Marriott International

    reported by 3 employees with 8 years exp.
    ₹4.9 L/yr - ₹6.2 L/yr
    10% less than the average Assistant Loss and Prevention Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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