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Marriott International

Compare

4.3

based on 1.2k Reviews

1067 Marriott International Jobs

Assistant Manager - Loss Prevention

Marriott

4.3

based on 1.2k Reviews

5-16 years

Udaipur

1 vacancy

Assistant Manager - Loss Prevention

Marriott International

posted 20d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Claims Adjudication Training Loss Prevention Law Enforcement Performance Appraisal

+ 2 more

Job Description

Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property.

Maintains logs, certifications and documents required by law and Standard Operating Procedures.

Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures.

Promotes guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the security/loss prevention or related professional area

Bachelor s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

Complies with applicable federal, state and local law and safety regulations.

Maintains logs, certifications and documents required by law and Standard Operating Procedures.

Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.

Follows proper key control guidelines in loss prevention and in the property.

Assists with promotion and implementation of accident and fire prevention procedures.

Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Promotes action plans to monitor and control risk.

Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

Assists with first aid program for guests and employees.

Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

Managing and Conducting Human Resources Activities

Interviews, selects and trains employees.

Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status.

Provides for the safety and security of the employees or the property.

Monitors employee attendance and records absences/tardiness.

Helps direct supervisors to achieve their own development goals.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Ensuring Exceptional Customer Service

Meets quality standards and customer expectations on a daily basis.

Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

Analyzes information and evaluates results to choose the best solution and solve problems.

Develops liaison with local law enforcement and emergency services.

Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Assistant Manager roles with real interview advice

What people at Marriott International are saying

4.6

Rating based on 19 Assistant Manager reviews

Anonymous · Food, Beverage & Hospitality in Bangalore / Bengaluru

Likes

Atmosphere is nice

Skill development - Good

+2 more

Dislikes

Just beacuse of people in manangement

Company culture - Bad

+1 more

Read 19 Assistant Manager reviews

Assistant Manager salary at Marriott International

reported by 84 employees

₹3 L/yr - ₹7.6 L/yr

41% less than the average Assistant Manager Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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