Upload Button Icon Add office photos
filter salaries All Filters

1095 Marriott International Jobs

Sales Manager

4-11 years

Chennai

1 vacancy

Sales Manager

Marriott International

posted 4d ago

Job Description

Provides total account management support for assigned property accounts.

  • Executes the overall account strategy for assigned accounts to generate and maximize business for the property.
  • Applies the principles of strategic account management.
  • Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts.
  • As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel.
  • Focuses specifically on growing market share from transient and group revenue.
  • Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR

    2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

  • CORE WORK ACTIVITIES

    Maximizing Revenue & Managing Profitability

    Develops and implements the overall account strategy for assigned accounts.

  • Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
  • Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business.
  • Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales.
  • Develops and implements strategic sales plans .
  • Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings.

  • Activities include sales calls, entertainment, FAM trips, trade shows, etc

    Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc and how to sell to assigned accounts.

  • Identifies emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.
  • e.
  • property Leadership).
  • Identifies and implements process improvements and best practices.
  • Promotes accountability to drive superior business results.
  • Achieves account revenue and sales goals as defined by Leadership.
  • Develop and achieve operating budgets and manage controllable expenses.
  • Anticipates and identifies business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction.
  • Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs.
  • Engages in property related events that support the development of existing and new accounts (eg, GM Reception, Concierge Level hospitality, etc).
  • Managing Sales Activities

    Executes sales strategy to achieve property goals.

  • Maintains current business Accounts for new business within accounts.
  • Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
  • Includes successful execution of Sales strategies and business processes.
  • Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
  • Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting.
  • Executes and supports Customer Service Standards and hotel s Brand Standards.
  • Participates in and practice daily service basics of the brand (i.
  • e.
  • , MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).
  • Leverages methodologies, technical and business knowledge across the market.
  • Building Successful Relationships

    Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs.

  • Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction.
  • Leverages Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level.
  • Develops a close working Account with Operations to ensure execution of strategies at the hotel level.
  • Leverages all available sales channels, (eg, marriott.
  • com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues.
  • Providing Exceptional Customer Service

    Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.

  • Acts as the customer s advocate through understanding account needs and opportunities.
  • Resolves guest issues that arise in the sales process.
  • Brings issues to the attention of property leadership.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to the business.
  • Additional Responsibilities

    Conducts and coordinates site inspections for hotels, as required.

  • Performs other duties, as assigned, to meet business needs.


  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Sales Manager roles with real interview advice

    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Marriott International are saying

    2.6
     Rating based on 5 Sales Manager reviews

    Likes

    NA

    Dislikes

    Very negative atmosphere and political played

    Read 5 reviews

    Sales Manager salary at Marriott International

    reported by 58 employees with 4-11 years exp.
    ₹5.8 L/yr - ₹10.5 L/yr
    14% more than the average Sales Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

    Compare Marriott International with

    Ihg Group

    4.0
    Compare

    Hyatt Regency

    4.2
    Compare

    AccorHotels

    4.4
    Compare

    Wyndham Hotel Group

    4.1
    Compare

    Choice Hotels

    4.4
    Compare

    Radisson Hotels

    4.0
    Compare

    Taj Hotels Resorts and Palaces

    4.2
    Compare

    Oberoi Group of Hotels

    4.2
    Compare

    ITC Hotels

    4.1
    Compare

    Jubilant Foods Works

    3.8
    Compare

    café Coffee day

    3.8
    Compare

    Burger King

    3.9
    Compare

    JW Marriott

    4.1
    Compare

    Barbeque Nation

    4.0
    Compare

    Pizza Hut

    3.9
    Compare

    Lemon Tree Hotels

    4.2
    Compare

    Travel Food Services

    4.1
    Compare

    Crowne Plaza

    4.1
    Compare

    Holiday Inn

    3.9
    Compare

    Hilton

    4.3
    Compare

    Similar Jobs for you

    Assistant Director Sales at Marriott

    Bangalore / Bengaluru

    3-7 Yrs

    ₹ 5-9 LPA

    Catering Sales Manager at InterContinental Hotels Group (India) Pvt. Ltd

    Gurgaon / Gurugram

    6-10 Yrs

    ₹ 8-12 LPA

    Sales Manager at HILTON

    Bangalore / Bengaluru

    2-6 Yrs

    ₹ 5-9 LPA

    Senior Sales Manager at Marriott

    Mumbai

    4-11 Yrs

    ₹ 7-8 LPA

    Executive Sous Chef at Marriott

    Bangalore / Bengaluru

    4-21 Yrs

    ₹ 7-8 LPA

    Executive Sous Chef at Marriott

    Mumbai

    4-21 Yrs

    ₹ 7-8 LPA

    Sales Executive at Karni Fort Bambora

    Asansol

    3-5 Yrs

    ₹ 5-7 LPA

    Senior Sales Manager at Marriott

    Pune

    6-14 Yrs

    ₹ 9-10 LPA

    Senior Sales Manager at Marriott

    Bangalore / Bengaluru

    4-11 Yrs

    ₹ 7-8 LPA

    Senior Sales Manager at Marriott

    Bangalore / Bengaluru

    6-14 Yrs

    ₹ 9-10 LPA

    Sales Manager

    4-11 Yrs

    Chennai

    6d ago·via naukri.com

    Assistant Director of Events

    10-12 Yrs

    Bangalore / Bengaluru

    12hr ago·via naukri.com

    Guest Service Associate - Front Office

    0-3 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    12hr ago·via naukri.com

    Commis

    0-3 Yrs

    Kolkata

    12hr ago·via naukri.com

    Bartender

    0-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    12hr ago·via naukri.com

    Demi Chef de Partie - Bakery

    6-7 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    12hr ago·via naukri.com

    Supervisor-Front Desk

    3-7 Yrs

    Ajmer

    12hr ago·via naukri.com

    Assistant Manager - Reservations

    6-11 Yrs

    Udaipur

    12hr ago·via naukri.com

    F&B Service Expert

    1-4 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    12hr ago·via naukri.com

    Asstistant Manager-Loss Prevention

    3-6 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    12hr ago·via naukri.com
    write
    Share an Interview