Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Marriott International

Compare button icon Compare button icon Compare
4.2

based on 1.2k Reviews

Play video Play video Video summary
filter salaries All Filters

892 Marriott International Jobs

Reservation Coordinator

Marriott

 · 

4.2

 based on 1.2k Reviews

0-1 years

Kochi

1 vacancy

Reservation Coordinator

Marriott International

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Showroom Quality Inspection Reservation Wholesale Banking

Job Description

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Indicate special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • Follow proper escalation procedures when addressing guest concerns.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


    • Employment Type: Full Time, Permanent

    Read full job description

    Marriott International Interview Questions & Tips

    Prepare for Marriott International roles with real interview advice

    What people at Marriott International are saying

    Reservation Coordinator salary at Marriott International

    reported by 1 employee
    ₹0.9 L/yr - ₹1.1 L/yr
    66% less than the average Reservation Coordinator Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

    Compare Marriott International with

    Ihg Group

    3.9
    Compare

    Hyatt Regency

    4.2
    Compare

    AccorHotels

    4.4
    Compare

    Wyndham Hotel Group

    4.1
    Compare

    Choice Hotels

    4.5
    Compare

    Radisson Hotels

    4.0
    Compare

    Taj Hotels Resorts and Palaces

    4.2
    Compare

    Oberoi Group of Hotels

    4.1
    Compare

    ITC Hotels

    4.1
    Compare

    Jubilant Foods Works

    3.7
    Compare

    Cafe Coffee Day

    3.8
    Compare

    Burger King

    3.9
    Compare

    Barbeque Nation

    4.0
    Compare

    JW Marriott

    4.2
    Compare

    Pizza Hut

    3.9
    Compare

    Lemon Tree Hotels

    4.2
    Compare

    Crowne Plaza

    4.1
    Compare

    Holiday Inn

    3.9
    Compare

    Hilton

    4.3
    Compare

    Novotel Hotels

    4.3
    Compare

    Similar Jobs for you

    Reservation Associate at Marriott

    Hubli, Mangaluru + 3

    0-4 Yrs

    ₹ 2-6 LPA

    Reservation Associate at Marriott

    Kolkata, Mumbai + 5

    0-4 Yrs

    ₹ 2-6 LPA

    Reservations Associate at Marriott

    Gurgaon / Gurugram

    0-4 Yrs

    ₹ 2-6 LPA

    Reservation Associate at Marriott

    Raipur

    1-6 Yrs

    ₹ 3-8 LPA

    Reservations Executive at Marriott

    Hubli, Mangaluru + 3

    1-6 Yrs

    ₹ 3-8 LPA

    Reservations Executive at Marriott

    Sriperumbudur

    1-6 Yrs

    ₹ 3-8 LPA

    Reservation Associate at Marriott

    Dehradun

    0-4 Yrs

    ₹ 3-10 LPA

    Front Officer at Marriott

    Amritsar

    0-2 Yrs

    ₹ 2-4 LPA

    Sales Coordinator at Marriott

    Bangalore / Bengaluru

    0-3 Yrs

    ₹ 2-5 LPA

    Reservation Manager at HILTON

    Bangalore / Bengaluru

    1-5 Yrs

    ₹ 3-7 LPA

    Reservation Coordinator

    0-1 Yrs

    Kochi

    9d ago·via naukri.com

    Market Director of Revenue Management

    4-8 Yrs

    Panaji

    1d ago·via naukri.com

    Events Executive

    2-5 Yrs

    Hubli, Mangaluru, Mysuru / Mysore +2 more

    1d ago·via naukri.com

    Butler Executive

    1-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com

    Administration Assistant

    2-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com

    F&B Associate

    1-4 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com

    Chef de Partie

    5-11 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com

    Finance - Executive

    1-6 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com

    Events Executive

    1-5 Yrs

    Mumbai, Nagpur, Thane +3 more

    1d ago·via naukri.com

    Guest Service Associate- Housekeeping

    0-3 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    1d ago·via naukri.com
    More about working at Marriott International

    Jobs from Similar Companies

    Marriott International Jobs by Locations

    Marriott International Jobs by Designations

    write
    Share an Interview