Add office photos
All Filters
1043 Marriott International Jobs
Director of Loss Prevention
Marriott International
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Manages security operations on a daily basis
Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response
Ensures that all areas of the property are safe and secure
Maintains logs, certifications and documents required by law and Standard Operating Procedures
Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department
Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response
Ensures that all areas of the property are safe and secure
Maintains logs, certifications and documents required by law and Standard Operating Procedures
Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the security/loss prevention or related professional area
OR
2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area
CORE WORK ACTIVITIES
Managing Security Operations
Assists in the development and implementation of emergency procedures
Recommends follow-up action for security breaches
Conducts investigation of all losses of property assets and refers to proper management for disposition
Deploys security staff to effectively monitor and protect property assets
Comply with all Corporate Security safety and security management guidelines and procedures
Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service
Conduct periodic patrols of entire property and parking areas
Recognize success across areas of responsibility
Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Identifies and makes recommendations for minimizing physical hazards and unsafe work practices
Implements action plans to monitor and control risk
Maintains required reports and documentation regarding patrols of property and parking areas
Provides means for obtaining necessary medical attention on a timely basis
Conducts hourly employee performance appraisals according to Standard Operating Procedures
Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Maintain first aid and CPR certifications required for Security officers
Implements local authority requirement for security and safety
Leading Security Teams
Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers
Celebrates successes by publicly recognizing the contributions of team members
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns
Encourages and builds mutual trust, respect, and cooperation among team members
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients
Serves as a role model to demonstrate appropriate behaviors
Ensuring Exceptional Customer Service
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Empowers employees to provide excellent customer service
Meet quality standards and customer expectations on a daily basis
Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement
Provides services that are above and beyond for customer satisfaction and retention
Conducting Human Resources Activities
Assists in minimizing cost of accident claims through aggressive claims management
Brings issues to the attention of Human Resources as necessary
Strives to improve service performance
Administer property policies fairly and consistently
Additional Responsibilities
Analyzes information and evaluating results to choose the best solution and solve problems
Develops and maintains a working relationship with local law enforcement authorities
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Provides guidance in setting health and safety policies and standards
Marriott International is an equal opportunity employer
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Employment Type: Full Time, Permanent
Read full job descriptionMarriott International Interview Questions & Tips
Prepare for Marriott International roles with real interview advice
People are getting interviews at Marriott International through
People are getting interviews through
(based on 56 Marriott International interviews)
Company Website
Job Portal
Referral
Campus Placement
Walkin
36%
23%
14%
9%
4%
14% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Marriott International are saying
Rating based on 1 Director Loss Prevention
review
Anonymous · Security Officer
in Bengaluru
Likes
Good Company to work.
Dislikes
Poor Leadership in some hotels
Read 1 reviewDirector Loss Prevention salary at Marriott International
reported by
6
employees
with 13-30
years exp.
₹14.8
L/yr - ₹23
L/yr
At
par with the average Director Loss Prevention Salary in India
View more details
What Marriott International employees are saying about work life
based on 1.2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Marriott International Benefits
View more benefits
Compare Marriott International with
Ihg Group
Compare
Hyatt Regency
Compare
AccorHotels
Compare
Wyndham Hotel Group
Compare
Choice Hotels
Compare
Radisson Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
Oberoi Group of Hotels
Compare
ITC Hotels
Compare
Jubilant Foods Works
Compare
café Coffee day
Compare
Burger King
Compare
JW Marriott
Compare
Barbeque Nation
Compare
Pizza Hut
Compare
Lemon Tree Hotels
Compare
Travel Food Services
Compare
Crowne Plaza
Compare
Holiday Inn
Compare
Hilton
Compare
Similar Jobs for you
Share an Interview