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670 Marriott International Jobs

Butler

1-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Butler

Marriott International

posted 2d ago

Job Description

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key

Set up accurate accounts for each guest according to their requirements

Enter Marriott Rewards information

Ensure rates match market codes, document exceptions

Secure payment prior to issuing room key, verify/adjust billing

Compile and review daily reports/logs/contingency lists

Complete cashier and closing reports

Supply guests with directions and property information

Accommodate guest requests, contacting appropriate staff if necessary

Follow up to ensure requests have been met

Process all payment types, vouchers, paid-outs, and charges

Balance and drop receipts

Count and secure bank at beginning and end of shift

Obtain manual authorizations and follow all Accounting procedures

Notify Loss Prevention/Security of any guest reports of theft

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation

Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette

Ensure adherence to quality standards

Enter and locate information using computers/POS systems

Stand, sit, or walk for an extended period of time

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Perform other reasonable job duties as requested by Supervisors
Related Work Experience: At least 1 year of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None
Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law


Employment Type: Full Time, Permanent

Read full job description

Prepare for Butler roles with real interview advice

Top Marriott International Butler Interview Questions

Q1. What are the types of pasta.name different types of milk
Q2. What are the different types of coffees
Q3. Give me an example of situation handling
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What people at Marriott International are saying

Butler salary at Marriott International

reported by 2 employees with 3-4 years exp.
₹1.7 L/yr - ₹2.2 L/yr
54% less than the average Butler Salary in India
View more details

What Marriott International employees are saying about work life

based on 1.3k employees
66%
54%
46%
88%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Marriott International Benefits

Cafeteria
Health Insurance
Job Training
Free Food
Soft Skill Training
Free Transport +6 more
View more benefits

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