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Marriott International

Compare

4.2

based on 1.2k Reviews

988 Marriott International Jobs

Assistant Manager/Executive - F&B Sales

Marriott

4.2

based on 1.2k Reviews

5-8 years

Kochi

1 vacancy

Assistant Manager/Executive - F&B Sales

Marriott International

posted 21d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Salesforce Accounting Training CCTV Monitoring Reservation

Job Description

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.

Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates).

Promote awareness of brand image internally and externally.

Process requests for redeeming Marriott Rewards points.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

Enter Marriott Rewards information into appropriate software when taking guest reservations.

Answer, record, and process all guest calls, requests, questions, or concerns.

Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Monitor the performance of others to ensure adherence to quality expectations and standards.

Read and visually verify information in a variety of formats.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Assistant Manager roles with real interview advice

What people at Marriott International are saying

4.6

Rating based on 19 Assistant Manager reviews

Anonymous · Food, Beverage & Hospitality in Bangalore / Bengaluru

Likes

Atmosphere is nice

Skill development - Good

+2 more

Dislikes

Just beacuse of people in manangement

Company culture - Bad

+1 more

Read 19 Assistant Manager reviews

Assistant Manager salary at Marriott International

reported by 84 employees

₹3 L/yr - ₹7.6 L/yr

41% less than the average Assistant Manager Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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