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Assistant Manager / Deputy Manager - Winback(Steel)
0-5 years
Mumbai
1 vacancy
Assistant Manager / Deputy Manager - Winback(Steel)
Mantras2Success Consultants
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Communicating with customers, making outbound calls to potential customers, and following up on accounts
- Act as a specialist at servicing the existing customer base, keeping those relationships going and staying attuned to opportunities to sell to it again
- Develop and maintain strong, long-term relationships with key clients
- Manage contract renewals and extensions, seeking opportunities to upsell or cross-sell additional products or services
- Act as the primary point of contact and build a deep understanding of the clients business needs, challenges, and objectives
- Identify opportunities for growth and expansion within the account and develop strategies to capitalize on them
- Understanding customers needs and identifying sales opportunities
- Answering potential customers questions and sending additional information via email
- Keeping up with product and service information and updates
- Creating and maintaining a database of current and potential customers
- Explaining and demonstrating features of our services
- Staying informed about competing products and services
- Must have product knowledge (Steel)
- BE/Btech/Bachelor`s degree
- 2+ years of Key account management and inside sales
- Knowledge of region-specific languages where they will be deployed
- Prospecting and closing skills
- Knowledge of sales principles and practices
- Customer service acumen
- Knowledge of region specific languages where they will be deployed (Tamil, Gujarati)
- Desire to exceed growth, and work in a fast paced environment
- Medical Benefits
- Inside Sale
- Lead Generation
- Cold Calling
- Business Development
- Customer Success
- Key Accounts
Employment Type: Full Time, Permanent
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Mantras2Success Consultants Benefits
Work From Home 
Job Training 
Team Outings 
Education Assistance 
Soft Skill Training 
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