Manohar Filaments - Team Lead - Sales & Marketing (3-5 yrs)

Job Title: Team Leader - Production

No. of Positions: 3

Location: Kundli, Sonipat, Haryana/Delhi

Company: Manohar Filaments Pvt. Ltd.

About Us:

Manohar Filaments Pvt. Ltd. is a leading manufacturer of garment accessories, including labels, tags, tapes, and packaging materials. We cater to both domestic and international markets with a focus on sustainability and quality. We are looking for a driven Team Leader to join our production team and play a key role in ensuring smooth operations and customer satisfaction.

Job Description:

As a Team Leader, you will be responsible for managing the production team, ensuring that buyer specifications are met, and that product developments are completed on time. You will also play a key role in resolving issues, maintaining quality standards, and reporting on performance.

Key Responsibilities:

- Ensure buyer specifications are clearly understood and communicated to the Product Development (PD), sampling, and manufacturing teams.

- Prioritize all developments based on the agreed Service Level Agreement (SLA) with customers/brands.

- Monitor ongoing developments and escalate any issues causing delays.

- Maintain delivery timelines as committed to buyers and ensure proactive communication with customers.

- Motivate, evaluate, and assess team performance, focusing on qualitative aspects of their work.

- Manage order fulfillment based on agreed lead times, and ensure timely updates are provided to customers regarding deliveries.

- Prepare and submit reports on delivery performance, quality complaints, and any other challenges.

- Conduct daily reviews of open orders with the team, ensuring timely closure of on-hold orders and maintaining accurate order status in reports.

- Monitor and resolve customer complaints in line with the Quality Management System (QMS) and quality procedures, escalating issues based on severity when necessary.

- Hold weekly review meetings with team members and the reporting manager to resolve internal issues and non-urgent customer service concerns.

- Provide training to the team on buyer expectations and ensure continuous improvement in performance.

- Collaborate with internal teams to ensure all developments are delivered according to specifications and deadlines.

Qualifications:

- Degree/Diploma in Textile Designing, Textile Technology, Clothing Technology, Fashion Design, Apparel Design, Fashion Technology, or any other related field.

- 3-5 years of experience in garment manufacturing, home furnishing, or trim and packaging industries.

- Strong knowledge of development, costing & pricing, coordination, and team handling.

- Excellent communication and presentation skills, with the ability to liaise with brands and customers.

- Proficient in Excel and experience with MIS reporting.

Skills:

- Development and coordination.

- Costing & pricing management.

- Team handling and leadership.

- Effective communication and presentation skills.

- Liaison with brands and customers.

- Good knowledge of Excel and MIS reporting.

Why Join Us:

- Be part of a fast-growing company in the garment accessories industry.

- Opportunity to work in a dynamic and collaborative environment.

- Competitive salary and growth prospects.