Territory Sales Manager Ops

Job Purpose.
JOB DESCRIPTION.
To be frontline contact with channel partners and promote sales and network addition to achieve his.
KPIs..
Responsibilities.
ACCOUNTABILITIES & RESPONSIBILITIES.
Accountabilities.
ACTIVITIES.
1 Achieving the Planned Sales Volume and other targets of MS, HSD, Lubes & NFR for the Territory.
Implementing the annual sales plan for the territory.
Strive and achieve the ABP numbers..
Setting targets of MS & HSD, Lubes and NFR sales for the territory..
2 New Business Development.
Responsible for New Business development as per the ABP for the Division and Zone..
New LOA generation.
Commissioning of ROs.
Responsible for getting all the NOCs and adhere to all the statutory compliances..
3 Supervising Development of the Retail network of Essar ROs by identifying suitable land & franchisees..
Identifying new sites and franchisees for setting up of RO's after TA analysis.
Coordinate for all statutory approvals.
Monitor construction & development of RO as per Co.
specifications.
Complete commissioning of ROs within milestones set in ABP.
4 Provide adequate support to ROs both by way of stocks & promotions..
Promotional activities to be conducted at the RO's.
Product indent monitoring & avoid product dry outs at the ROs.
Liaise with supply points for timely receipts.
Follow up on legal cases.
5 Follow up with Government Agencies for statutory approval & licenses.
Submit applications as per norms to licensing authorities..
Liaison with District Magistrates office & other related department for issuance of NOC.
Liaise with Metrology & PESO department for approval of licences..
6 Inspect retail outlets regularly on maintenance, compliance & adherence to safety, regulatory & company norms.
Adhering to mandatory norms.
Routine monthly Retail outlet inspection.
7 Maintain high standards of Q&Q and redress of customer complaints..
Meet targets for CRA.
Surprise checks/sampling.
Investigate customer complaints & resolve it to the satisfaction of the customer..
8 Franchisee Management.
Regular meeting with franchisee to resolve problems.
Advise franchisees on staff appointment for housekeeping and safety standards.
Resolve channel conflicts.
9 Liasoning with vendors and competitors.
Maintain cordial relation with concerned personnel.
Follow up with equipment vendors for on time installations and reduced downtime..
10 Training of franchisees and forecourt staff..
Identify training needs of franchisee and staff.
Conduct on-site training.
Recommend staff/franchisee for company training.
Qualifications.
SKILLS & KNOWLEDGE.
Educational Qualifications & Certifications:.
Graduate Engineer or Post graduate in Marketing Management.
Relevant (Functional/Level) & Total Years of Experience:.
Relevant Experience:2 to 6 year experience.
Functional Skills:.
Detailed product knowledge & retail policies.
Managing channel partners.
Strong networking skills.
Willing to travel extensively.
Knowledge of Retail operations& logistics economy.
Selling skills.
Behavioural Skills:.
Customer orientation & High integrity.
Negotiation Skills.
Strong communication.
Perseverance.
Interpersonal skills.
About Us.
With the agility of a start-up and punching power of a global enterprise, Nayara Energy is perpetually motivated to reimagine every stage of the hydrocarbon value chain from refining to marketing.
And, we are gearing up to delivering crude to chemicals too..
In this age of acceleration, we are drawing on the deep knowledge to deliver excellence, every step of the way..
As the fastest growing pan-India fuel retail network, we are powering Indias growing energy demand by expanding our retail footprint at a massive pace..
We are making a tangible difference with our products, services and sustainable development initiatives to energize lives in our ecosystem.
This is what makes us a truly integrated downstream energy company that challenges the status quo, every step of the way..
Pivotal in our journey towards an Extraordinary future is our energetic, diverse and ethical workforce.
By working together relentlessly, we are confident of succeeding in the ever-changing energy landscape, today and tomorrow..