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1 Infopace Management Manager Learning & Development Job

Learning and Development Manager

5-10 years

Bangalore / Bengaluru

1 vacancy

Learning and Development Manager

Infopace Management

posted 6d ago

Job Description

We are seeking a skilled and dynamic Learning and Development (LD) Manager to design, implement, and manage employee training programs that foster career growth and strengthen our organizational capabilities. The ideal candidate will have a proven background in a
service organization, a strong understanding of adult learning principles, and experience in managing end-to-end LD processes. This role will play a key part in developing a learning
culture, improving employee performance, and aligning development initiatives with business objectives.
Key Responsibilities:
  • Develop, implement, and refine a comprehensive LD strategy aligned with organizational goals and employee career paths.
  • Design and deliver training programs that support skill development, leadership capability, and service excellence.
  • Work with senior leaders and department heads to identify training needs,
    learning gaps, and development priorities.
  • Conduct engaging and interactive training sessions, workshops, and seminars
    for employees across all levels.
  • Manage external trainers and vendors to deliver high-quality learning
    experiences as needed.
  • Ensure that all training content is consistent, relevant, and effective for our
    service-based operation.
  • Develop tools and methods to evaluate training effectiveness, such as post-
    training assessments, surveys, and performance tracking.
  • Implement feedback loops to measure the impact of training programs on
    employee performance and business outcomes.
  • Continuously improve LD initiatives based on feedback, emerging industry
    trends, and best practices.
  • Lead initiatives to enhance leadership skills within the organization, including programs focused on management, communication, and customer service.
  • Support succession planning by identifying high-potential employees and creating tailored development plans.
  • Leverage learning technologies, e-learning platforms, and digital resources to enhance training delivery and accessibility.
  • Manage and curate a library of training materials, resources, and online content to support ongoing learning.
  • Monitor LD metrics and report on training participation, completion rates, and impact on organizational goals.
  • Ensure compliance with any mandatory training or certifications relevant to the service industry.
Qualifications:
  • Bachelor s degree in Human Resources, Organizational Development, Education, or a related field (Master s preferred).
  • 5+ years of experience in LD or training roles within a service-oriented organization.
  • Demonstrated knowledge of instructional design, adult learning principles, and training evaluation methods.
  • Proficiency in learning management systems (LMS) and e-learning tools.
  • Exceptional communication, facilitation, and presentation skills.
  • Ability to manage multiple projects and adapt to a fast-paced environment.
  • Certification in training and development is a plus.

Employment Type: Full Time, Permanent

Read full job description

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What Manager Learning & Development at Infopace Management are saying

Manager Learning & Development salary at Infopace Management

reported by 3 employees
₹4.8 L/yr - ₹6 L/yr
53% less than the average Manager Learning & Development Salary in India
View more details

What Infopace Management employees are saying about work life

based on 6 employees
60%
60%
50%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Infopace Management Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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