S&C Global Network - AI - Conversational AI - Manager

Entity:- Accenture Strategy & Consulting Team:- Strategy & Consulting Global Network Practice:- Marketing Analytics - Conversational AI Title:- Manager Level 7 Job location:- Bangalore/Gurgaon/Hyderabad/Mumbai About S&C - Global Network:- Accenture GN's Data & AI (AI Hub India) practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling to outperform the competition. WHAT'S IN IT FOR YOUAs part of our Analytics practice, you will join a worldwide network of over 20k+ smart and driven colleagues experienced in leading AI/ML/Statistical tools, methods and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically-informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. What you would do in this role Data Science conversational manager is expected to manage the functional designing/improving the solution architectures. He/She is responsible for building the high-level flow of conversational interfaces and virtual agents for end clients. He/She is responsible to design the project framework and solution architecture. He/She is also expected to provide technical assistance to the team in developing, deploying and managing the solution while maintaining the industry standards in proposing and developing the solutions. As part of this role, the candidate is expected to have expert level experience and be well versed in the following.


Qualifications

Who we are looking for

Should have hands on experience with at least one Machine learning algorithm, Logistic Regression, Random Forest, K-Means Clustering.

Fallout Analytics, NLP, Journey Analytics, Audio Personification, Customer analytics

Concepts of Intent, Entity, Fallback Management and Context Management

AI bot using Dialogflow/Rasa/EX/ES.

Webhooks and Ngrok, programming language like Python, SQL Advanced Level.

Omni Channel Integration

Regression Testing

Node.js

Understanding of CI/CD pipelines Advanced Level.

Experience with proposing solution architectures

Experience in Contact Center AI/CCAI/ Call-Center/Conversational AI. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.