Manager - Invoice To Cash

Inviting applications for the role of Manager-Collections
We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment while being a good great teammate and should have led a team size of ~20 to 25 people.
Responsibilities
You need to lead all the activities related to Cash and Collections domain
Balance Cash related to collections and dispute management, implement & enforce to strategy
Interaction with end customers via Calls and Emails for collecting pass due amounts
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
Dispute Balancing related to invoice, cash and collection issues
Lead and participate in conference calls with Country / Regional Financial Managers.
Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)
Timely and effective communication with internal departments for issue resolution
Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target
Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
Qualifications
Minimum qualifications
B.Com graduation (MBA Finance preferred)
Meaningful work experience in Cash and Collections
Preferred qualifications
Excellent Interpersonal Skills
Proficient in MS Office applications, especially in MS excel
SAP knowledge and experience in generating reports from SAP would be an added advantage
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.