Service Advisor

1. Responsibility Authority:

Individual target achievement on:

• Enquiry Management
• Attend Enquiry and Given Product Demonstration
• Offer Teat Ride
• Enquiry Follow Up
• Order Booking
• In-house sales of Insurance
• In-house Retail Vehicle Finance
• Exchange
• Accessory Sales
• Attend various Marketing Events
• Collection of payments, documentation for RTO registration and plan delivery date and time by coordinating with customer
• Ensure FAME Registration
• Ensure documentation - MH Subsidy, FAME Documents Signature, Booking Form, RTO Form, KYC as per RTO Collected
• Preparation vehicle registration documentations and vehicle delivery scheduling
• Convert sales leads into Customers.
• Vehicle Delivery
• Sales Process
• Post Sales follow up

2. Adherence to SOP

Adherence to SOP will reflect in the following areas

• Customer Satisfaction
• Improvement in Sales Efficiency
• Effective Sales Process
• Target Achievement