Digital Marketing Manager

Property Manager
Roles & Responsibilities
Business Development, Marketing & Sales
o Responsible for marketing the property and finding ways to fully monetize on the
location of property
o Developing business / marketing plan for leasing out office spaces in Major complex
o Prepare advertising plans and promotional materials, including photographs /
catalogues, to be used in leasing and re-leasing purposes.
o Marketing of our upcoming properties. Handling potential sales enquiries.
o Advertising the property on various social media platforms, property portals such as
99acres.com, running online Ads, email/WhatsApp marketing etc.
o Managing offline advertisement print media, brochures etc.
o Maintaining monthly marketing budget
o Responding to all enquiries, both online and offline
o Developing relationship with property brokers to generate leads
o Showcasing the available space in the building to potential clients & brokers
o Negotiating and converting leads successfully into sales
o Maintaining visit logbook, doing Ad-analysis, preparing weekly MIS reports

Tenant Management
o Having complete understanding of building rules, compliances and rental
agreements security deposit, tenure, rent increases etc.
o Develop a tenant/public relations plan for the property
o Managing tenant moves ins and outs
Handling tenant onboarding Due diligence, KYC, legalities, paperwork etc.
Handling tenant exit inspection, paperwork, security release etc.
o Managing current tenants / tenant retention
o Monitor all tenants to ensure tenants compliances
o Organize and make sure to always have up-to date documents for all tenants
o Enforcement of key property rules and regulations
o Handling all tenant inquiries, and making sure all complaints / requests are logged
and completed on time
o Coordinating with Facilities team / Accounts team for resolving tenant inquiries
o Conducting monthly / quarterly tenant surveys

Building Maintenance
o Handling all maintenance inquiries, generated from both internal team and tenants.
o Coordinating with facilities team to make sure buildings cleanliness, security,
electricity, water and other basic amenities are available full-time.
o Making sure all building compliances are up-to date pollution NOC, Fire NOC
o Along with HR, making sure all facilities team, security, housekeeping staff are
regularly trained for grooming and soft skills

Qualification

- BCom/MCom/MBA
- Prior experience of 5-7 years as property manager in commercial property
- Previous experience of working as sales/marketing manager with any reputed real-estate
firm
- Need to have knowledge of Google drive, Emailing, Microsoft Office tools like Word,
Powerpoint & Excel
- Superior interpersonal and listening skills, with the ability to stabilize and lead a team, as well as reconcile customer complaints and inquiries
- Should be able to keep his/her team motivated
- Resourceful and solution-oriented
- Strong written and verbal communication and a professional demeanor
- Strong customer service orientation
- Punctual, strong work ethic, and commitment to excellence