Guest Relation Executive | Real Estate

Responsibilities

• Welcome and greet guests upon arrival, assist visitors and clients in a courteous manner.
• Handle incoming calls and direct them to appropriate departments.
• Maintain visitor records and ensure the reception area is organized.
• Address guest inquiries and resolve any complaints promptly.
• Support administrative tasks such as scheduling meetings and coordinating office supplies.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain an up-to-date knowledge of the site and local area.
• Collect and manage guest feedback to improve services.
• Ensure guest expectations are met or exceeded.
• Generate reports on guest satisfaction and suggest improvements.

Qualifications

• Bachelor's degree.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities.
• Attention to detail and organizational skills.

Skills

• Customer Relationship Management (CRM).
• Excellent communication skills in English, Marathi & Hindi.
• Time Management.
• Multitasking.
• Proficiency in MS Office.
• Attention to Detail.
• Language Proficiency.
• Strong interpersonal skills and a welcoming demeanor.

Interested candidate can apply or share their CV with us at career@majestiqueproperties.com