Front Office Manager

Role & responsibilities :

• Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
• Ensuring timely and accurate customer service
• Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents
• Training and supporting office staff
• Handling complaints and specific customers requests
• Monitoring stock and order office supplies and troubleshooting emergencies
• Managing mail distribution

Preferred candidate profile : Hotel Industry

Perks and benefits

Bonus