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11 Mahansaria Group Jobs
Customer Service Executive - International Sales
0-2 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Service Executive - International Sales
Mahansaria Group
posted 10hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Order booking, sending PI, planning dispatch according to customer need
- Sending CI, PL, BL other documents to customer
- Payment follow-up, asking documentation team to dispatch the BL other documents to customer on payment confirmation
- Taking care of license requirements as per different countries need
- Ensuring the requirement of POSM to the customer
- Handling customer queries
- Timely response to customers
- Collaborating with different departments to make sure that Sales, Marketing, Service Queries, Deliveries, etc. are handled efficiently
- Supporting the front-line managers with the operational support
- Generating and maintaining the various MIS reports
- Checking with technical team the reason of defect in the tire once received claim from the customer. If manufacturing defect, then informing the customer about the exact claim amount compensating the claim amount
Employment Type: Full Time, Permanent
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