Head - Business/Sales Transformation (13-20 yrs)

Head - Business/Sales Transformation

Responsibilities:

- Will be accountable for timely and effective delivery of Sales & Supply Chain related Transformation Projects from the business side. Scope will include Project Delivery, Process Transformation, Change Management & User Adoption.

- Supply Chain Transformation project (Demand, Supply, S&OP related Process Transformation & Digitization)

- Sales Transformation projects (Cross sell/Up sell, Beat Optimization, GTM Project, CRS Upgrade, SFA 2.0) and Sales Analytics projects/D2C project

- With increased focus on AI and Gen AI across the industry, there can be several use cases across functions. Some of the notable ones could be using AI for Supply Chain (sales forecasting), Sales (product recommendations), Manufacturing (plant maintenance), Marketing (content creation), R&D (consumer trends), HR (employee sentiment analysis) etc.

- Program Management and successful delivery of Supply Chain Transformation project - will be responsible for vendor evaluation, providing business requirements, coordinating with functions, leading a cross-functional team (comprising of Commercial, Supply, Logistics & IT), testing, rollout, training, change management and user adoption.

- Program Management and successful delivery of D2C project - will be responsible for vendor evaluation, providing business requirements, testing the solution, rolling it out, training, change management and user adoption.

- Provide business requirements for Sales Command Centre, testing, change management and user adoption.

- Provide business requirements and coordinating with core Sales team & IT team for Cross Sell/Up Sell, Beat Optimization and GTM project related changes.

- Provide business requirements and coordinating with functional team & IT team for other Sales Analytics & Supply Chain Analytics related work.

- Evaluation of next versions of SFA and CRS tools from business side and provide requirements.

- Lead the Gen AI related use cases across the organization (with guidance from CIO & Digital Committee) and coordinate with IT team for any technical requirements.