Solution Design Engineer-Solutions & Services MbM

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.

Position Summary

The Regional Solutions & Service Engineer develops solutions working closely with MbM Product team, Sales and Opportunity Management based on modules that address the customer s requirements with cost-effective, high quality logistics solutions which can be effectively implemented and executed

Location: Mumbai / Gurgaon

Job Responsibilities

Develop solutions in line with MbM strategy and customer needs

• Basic supply chain analytics projects

• Analysis and compatibility against business processes to execute required solution and solution changes.

• Analyse end-to-end supply chain of Clients for potential cost saving opportunity

• Identify and analyse potential configuration gaps using various MbM technology platforms/ application.

• Interpret and analyse gathered customer requirements and translate into a solution proposal, Develop and maintain solution concepts.

• Configure Solution Building blocks - maximise use of existing solutions already successfully operated

• Quantify the solution resource and implementation requirements e. g. FTE s, costs, EDI development, facilities, capabilities, equipment/services

• Work with Product/IT to develop alternative Solutions in case of capability gaps - where applicable.

• Clearly outline solutions in appropriate formats for presentation to customers and handover to the implementation team.

• Management dashboards to show profit levels, HC expenditures and other such meaningful metrics across customers, verticals and geographies. Financial and operational benchmarking

Review and support customer solutions and implementations

• Act as custodian of sustainable operational quality and efficiency

• Project manage the solution design process to ensure on-time delivery

• Channel requests for re-engineering, re-development of Solution Building Blocks to

• product managers.

• Regular review of cost to serve Vs pricing and tie it with P&L.

• Maintain the repository of the global pricing database and update with relevant changes.

Accountable for:

• Analytics of current supply chain model of the customer.

• Solution quality, its implementation and execution

• Visibility on Operating Cost drivers and Execution of the initiatives

• Review and respond to the queries on the solutions if any seeked by the Opportunity

• Management Evaluation Board (OMEB)

Skills Required

Education:

• Master s degree from recognized university. Degree in Operations or Supply Chain Management preferred.

Experience:

• Minimum 7 years of experience in transportation with experience in solution designing and

• supply chain.

• 5+ years experience in the analysis, design or operations of international supply chains

• Project management experience will be an advantage.

• Direct experience in one or more core industry verticals

• Analytical with proficiency in translating complex requirements into tangible solutions

• Effective interpersonal and communication skills

• In-depth understanding of End-to-end International logistics concepts

• Strong financial acumen

• Excellent interpersonal and presentation skills

• Be able to work independently, and willing to travel upon business requirements

• Skills to manage sensitive customers and personalities

Behavioural

• Assertive/decisive and pro-active

• High sense of urgency & persistence

• Confidence in dealing with people and building lasting relationships/networks

• Ambitious and result oriented self-starter with initiative and strong drive

• Problem solving skills and customer service skills

Other

• Outstanding verbal, written & presentation skills

• Ability to work in a matrix organization and influence decision making

• Ability to interface with senior leadership stakeholders within & outside the organization.

• Internal Stakeholders: Regional product heads, Global product teams, Commercial teams,

• Operations teams.

• External Stakeholders: Customers, Suppliers

• Reports into Regional Head of Solution & Services.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. .

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .