Fieldwork Analyst - US EST Shift

Overview of Fieldwork team:
Fieldwork team uses our proprietary tool called IPP which does target list matching with our panel, list upload, emailing, campaign creation, redirections, sample out, fax handling etc to ensure all project sampling activities done properly.

Broad Responsibilities:

• Work on the assigned Sampling task and ensure quality completion in a quick TAT
• Identify and implement innovative techniques and solutions that can be adapted into Sampling workflow as best practices
• Conduct quality control checks on process front to ensure error free deliverables
• Coordinate and consult with Project Managers on prioritizing the work and its deliverables without compromising on client satisfaction and assigned deadline
• Should be committed for BCP (Business Continuity Plan) when needed

Pre-requisites for hiring:

• Strong expertise in Market Research Services focusing on Healthcare Vertical and consumer experience
• Strong Knowledge of Excel, Word, and any programming language would be added advantage
• Adaptability, flexibility and the ability to work under pressure
• Strong organizational and communication skills
• Commitment to work beyond working hours to achieve deadline when necessary to keep client satisfaction high
• As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards .
• Willing to work in US Shift (6:00 PM to 3:00 AM or 7:00 PM to 4:00 AM)