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16 M3 EU Jobs

Research Associate - International Voice Calling

3-6 years

Bangalore / Bengaluru

1 vacancy

Research Associate - International Voice Calling

M3 EU

posted 1mon ago

Job Description

EXPERIENCE: 2+ Year in international outbound calling

LANGUAGE (Fluent): English Language
 
BROAD RESPONSIBILITIES:
  • Recruiting healthcare professionals to participate in online MR surveys as well as for panel recruitment.
  • Coordinate with project owners, provide daily updates and consistently deliver as per the set targets and timelines for each data collection projects.
  • Cold calling and lead generation.
  • Follow-up and reminder calls.
  • Build and maintain a good rapport with respondent.
  • Online mining and desk research.
  • As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards .
PRE-REQUISITES FOR THE ROLE:
  • Very good cold-caller with strong convincing and soft skills. Soft skill trained resources from sales processes are preferred.
  • Should be willing to work in target orientated environment with stringent timelines. Must have the ability to multi-task and prioritize task independently based on targets & timelines.
  • Neutral accent with no MTI/local influence.
  • Experience in lead generation and awareness of standard rebuttals to pass the gatekeepers.
  • Proactive & spontaneous thinker and can change pitch of the call to achieve results.
  • Ability to mine contact information from free online sources.
  • Should have the ability to comprehend survey screener logic.
  • Proficient in using MS excel & word.
  • Good interpersonal skills.
Qualifications
  • Any Graduate/Under-Graduate (minimum 12th pass)

Employment Type: Full Time, Permanent

Read full job description

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