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Service Now Functional Consultant
Luxoft
posted 23hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Main point of contact for Application Owners: Direct contact with the client (Application/Product Owner) to collect and manage the design requirements, enhancements or application roadmap.
Help challenge and elaborate the requirements and application needs based on the existing design and the agreed roadmap and define the technical actions that should be developed.
Guiding Technical Consultants during the build development phase.
Monthly Release cycle follow-up to be aware of the key release milestones.
Support internally on DXC on backing up other Solution Consultants.
Propose improvements in the tools and processes,
Document the requirements and coordinate the implementation of fixes and enhancements
with the development team
Maintenance of process and technical documentation
Understand client requirements and advise them on the best solutions using SNOW Technology
Analytical problem solving
Skills
Must have
Minimum 10+ years experience on a ServiceNow consultant role-He/She will be the Main point of contact for Application Owners: Direct contact with the client (Application/Product Owner) to collect and manage the design requirements, enhancements or application roadmap.
Help challenge and elaborate the requirements and application needs based on the existing design and the agreed roadmap and define the technical actions that should be developed.
Guiding Technical Consultants during the build development phase.
Support internally on DXC on backing up other Solution Consultants.Personal skills and qualities:
Strong personal commitment to quality service.
Must have experience dealing with technical end-users in a service-oriented role.
Highly focused on customer satisfaction.
Strong interpersonal communication skills and like working with customers in problem-solving mode.
Fluent in English
Employment Type: Full Time, Permanent
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What people at Luxoft are saying
Functional Consultant salary at Luxoft
reported by
3
employees
with 3-18
years exp.
₹10
L/yr - ₹36
L/yr
121%
more
than the average Functional Consultant Salary in India
View more details
What Luxoft employees are saying about work life
based on 609 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Luxoft Benefits
Submitted by Company
Friendly Environment Global Relocation Luxoft Training Center Recognition and Evaluation Mentoring Program
Submitted by Employees
Health Insurance 
Work From Home 
Soft Skill Training 
International Relocation 
Job Training 
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