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461 Luxoft Jobs
Business Systems Analyst
Luxoft
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities
Solicit, review, and analyze ITSM requirements
Write business and technical requirements
Communicate and validate requirements with stakeholders
Validate solution meets business needs
Apply technology to enable business solutions
Oversee planning and execution of the work
Conduct analyses, needs assessments, and help to broker other technology services
Release management, including communications and education
Metrics monitoring and risk mitigation
Collaborate across teams with business and IT partners
Serve as the voice of the customer, representing/reinforcing the customers perspective throughout the product realization cycle
Skills
Must have
Understanding of IT Service Management (ITSM) process and procedures
Proficiency with ServiceNow application functionality and capabilities
2+ years of end-to-end business requirements gathering process
1+ years of working with Agile development methodology and/or ITIL Foundations V3 or V4
Proficiency with PC-based software programs (Microsoft Excel, Word PowerPoint)
Understanding of HIPPA compliance
Bachelors degree or equivalent work experience
Nice to have
Self-starter with the ability to appropriately assess the need for independent decision-making versus leadership escalation
Ability to react to product adjustments and expectations promptly and efficiently
Strong technical skills and ability to pick up new technologies quickly is beneficial
Excellent communication, interpersonal, and organizational skills
Experience with passion for customers and a demonstrated focus on customer experience
Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment
Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams
Ability to work during US business hours to work with business partners
Other
Languages
English: C1 Advanced
Seniority
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Business System Analyst roles with real interview advice
Top Luxoft Business System Analyst Interview Questions
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What people at Luxoft are saying
What Luxoft employees are saying about work life
based on 643 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Luxoft Benefits
Submitted by Company
Friendly Environment Global Relocation Luxoft Training Center Recognition and Evaluation Mentoring Program
Submitted by Employees
Health Insurance 
Work From Home 
Soft Skill Training 
International Relocation 
Job Training 
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