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Luxoft

Compare

3.7

based on 642 Reviews

Video summary

812 Luxoft Jobs

Business Systems Analyst

Luxoft

3.7

based on 642 Reviews

3-6 years

Remote

1 vacancy

Business Systems Analyst

Luxoft

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Excel IT Business Analysis Customer Experience Management CCTV Monitoring ITSM Risk Mitigation

+ 1 more

Job Description

Responsibilities

Solicit, review, and analyze ITSM requirements

Write business and technical requirements

Communicate and validate requirements with stakeholders

Validate solution meets business needs

Apply technology to enable business solutions

Oversee planning and execution of the work

Conduct analyses, needs assessments, and help to broker other technology services

Release management, including communications and education

Metrics monitoring and risk mitigation

Collaborate across teams with business and IT partners

Serve as the voice of the customer, representing/reinforcing the customers perspective throughout the product realization cycle

Skills

Must have

Understanding of IT Service Management (ITSM) process and procedures

Proficiency with ServiceNow application functionality and capabilities

2+ years of end-to-end business requirements gathering process

1+ years of working with Agile development methodology and/or ITIL Foundations V3 or V4

Proficiency with PC-based software programs (Microsoft Excel, Word PowerPoint)

Understanding of HIPPA compliance

Bachelors degree or equivalent work experience

Nice to have

Self-starter with the ability to appropriately assess the need for independent decision-making versus leadership escalation

Ability to react to product adjustments and expectations promptly and efficiently

Strong technical skills and ability to pick up new technologies quickly is beneficial

Excellent communication, interpersonal, and organizational skills

Experience with passion for customers and a demonstrated focus on customer experience

Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment

Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams

Ability to work during US business hours to work with business partners

Other

Languages

English: C1 Advanced

Seniority

Employment Type: Full Time, Permanent

Read full job description

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What people at Luxoft are saying

What Luxoft employees are saying about work life

based on 642 employees

84%

95%

80%

93%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Luxoft Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (2) Chennai (1) Pune (1)

Bengaluru/Bangalore Office

Outer Ring Road, , Gardenia 2D bldg, Embassy Tech Village Bengaluru/Bangalore
560103

Bengaluru/Bangalore, Karnataka Office

Gardenia 2D bldg, Embassy Tech Village, Outer Ring Road, Bengaluru, Karnataka 560103 Bengaluru/Bangalore, Karnataka
560103