Product Technical Trainer

Lutron Electronics Co., Inc has an opening for top candidates from Lighting Control, Shades automation background. In this position, you would be a key part of the Lutron global service team. In this customer-faced role you would stand as a bridge between the organization and Lutron customers.

Role & responsibilities

• Develop and Deliver Training: Create and conduct training sessions and training Content for Solution providers, Designers, Architects and Customer facing professionals.
• Products & system Demonstrations: Provide hands-on demonstrations and explain technical and functional details of Lutron Systems.
• Conduct Certification Programs: Design and administer certification programs for the Lutron Solution providers across the market segment (Residential, Commercial & Hospitality)
• Own the Customer Experience infrastructure and Customer walkthrough at Lutron Gurgaon Office.
• Technical Expertise: Be a technical expert on Lutron solutions across the product offering. Offer expert support and guidance to Internal and external stakeholders
• Update Training Offering: Regularly update training content to reflect new products, Solutions and industry standards.
• Feedback and Improvement: Gather feedback and enhance training materials based on participant input and industry trends.

Relationship Management with various internal and external stakeholders.

• Customer and Partner Relations: Build and maintain strong relationships with Customers, distributors, and Solution Providers.
• Sales Support: Assist the sales team with technical training and presentations to prospective clients.

Administration and Reporting

• Training Coordination: Schedule and coordinate training sessions, manage Training execution and track participant progress.
• Reporting: Prepare reports on training effectiveness and monitor industry trends for continuous improvemen

Preferred candidate profile

• Engineering Degree: Electrical and/or Electronics Engineering/ Similar relevant
• 5-7 years of experience in Lighting control Solution or Architecture/Interior Design/Lighting Design.
• Excellent communication Skills, Fluent in English, Effective communicate Indian and Overseas Stakeholders.
• Ability to work in flexible hours or weekends on a need-basis, although overall working days would be 5 days per week.
• Open to travel (up to 70%) within Pan-India, Maldives, Sri Lanka and Overseas (Middle East & South East Asia)

Lutron offers you the opportunity to:

• Accept new challenges
• Pursue your strengths
• Expand your horizons
• Develop your potential