Technical Solutions Manager

About LRN

Do you want to use your IT expertise to help people around the world do the right thingJoin us at LRN to be a part of a global company where you can make an impact.

LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world s most recognized brands reduce organizational risk - enabling them to focus on what they do best.

About the role:

LRN is seeking an innovative and forward-thinking Technical Solutions Manager to lead the transformation of our business operations through the strategic implementation of artificial intelligence (AI). This role will involve managing and overseeing AI-driven projects aimed at reducing human dependencies in key workflows, with a particular focus on automating the client experience function. The ideal candidate will have a strong background in AI technologies, process automation, and project management, as well as the ability to collaborate with cross-functional teams to deliver impactful results.

Key Responsibilities:

1) Program Leadership:

2) Client Experience Automation:

3) Cross-Functional Collaboration:

4) Project Management & Execution:

5) Change Management:

6) Continuous Improvement & Innovation:

7) Reporting & Communication: