IND_Sr Specialist_ Freight Payables

About Lowes:
Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

About the Team

This role is critical in ensuring the accurate processing and review of freight-related transactions, with a strong focus on handling disputes, processing returns and verifying proper documentation. Responsible to work cross functionally across business teams, product and technology to meet business requirements, build effective Reporting of the Process, Responsible to partner effectively with stakeholders and partners in the US (Mooresville/Boucherville) team The ideal candidate will demonstrate strong analytical skills, be comfortable working with financial systems, and maintain a keen eye for compliance and accuracy in freight billing and reconciliation.

Job Summary:

This role focuses on processing Freight Invoices, Handling Disputes, training team, Returns reviewing for proper documentation and approvals received and invoices received in system.

Knowledge of an organizations transportation billing requirements and the ability to utilize the proper tools and follow accounts payable practices and procedures. Processes accounts payable transactions as a regular part of daily work. Prepares purchase orders, invoices, receipts, debits, credits and adjustments. Assists in processing discounts and special invoices. Verifies that goods and services were delivered as promised. Explains current accounting practices and closing cycle procedures and requirements.

Core Responsibilities:

Finance:

• Research business transactions, analyze exception invoices, and verify financial data to maintain accurate accounts payable records.
• Handle critical activities: Bulk uploads, shipment processing, and truckload invoice management.
• Resolve unpaid invoices, disputes, and returns in a timely manner, ensuring compliance with TAT/SLA.
• Mentor and support the team to meet daily targets without affecting accuracy or deadlines.
• Prioritize aged and urgent requests regularly to meet operational deadlines.
• Analyze root causes of errors and implement corrective actions.
• Provide regular data reports (daily, weekly, monthly) and support process improvements.
• Serve as a subject matter expert, mentor, and backup for the Ops Lead.
• Collaborate with partners to resolve queries and share process updates.
• Develop and maintain trackers for team performance and self.
• Participate in partner calls, providing and receiving updates on process changes.
• Update documentation (DTPs, SOPs, FAQs) and assist in audits.
• Act as a point of contact between internal teams and external partners.
• Ensure productivity, accuracy, and deadlines are consistently achieved.
• Maintain clear communication with stakeholders to streamline operations.
• Demonstrate strong communication and process documentation skills.

Years of Experience:

• 7+ Years

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Education level: Bachelors Degree, MBA
• Field of Study: Business, Finance, Economics, Accounting or a related field

Skill Set Required

Relevant work experience in Finance and accounting, Invoice processing, accounts payables or related roles OR Minimum of 7+ years experience in Accounts Payable (Preferably Processing Invoices and Chargebacks)

Proficiency in software such as JDA, Mainframe Imaging, PeopleSoft, Oracle etc.

Primary Skills (must have)

Technical Skills:

• Experience in Freight Procure to Pay Operations (AP)
• Experience with data analysis
• AP/Retail Experience
• Excellent written and verbal communication skills.
• Ability to prioritize and manage multiple tasks with sensitive deadlines.
• Strong project management skills; ability to manage end-to-end project requirements.
• Ability to work independently and in a team environment.
• Aptitude to develop solid understanding of financial elements of the business.
• Proficient in the use of relevant Microsoft Office tools.
• Experience in AP tools, Peoplesoft, Mainframe
• Proven business acumen, judgment, and decision-making skills.
• High degree of accuracy, attention to detail and confidentiality
• Excellent analytical, problem solving and decision-making skills
• Effective organizational, stress and time management skills

Behavioral Skills:

• Mentor and support the team to meet daily targets without affecting accuracy or deadlines.
• Serve as a subject matter expert, mentor, and backup for the Ops Lead.
• Prioritize aged and urgent requests to meet operational deadlines.
• Collaborate with partners to resolve queries and share process updates.
• Demonstrate strong communication skills for effective stakeholder management.

Secondary Skills (desired)

• Min. 7 years of experience with accounting software and online platforms: JDA, Imaging/Open Text, PeopleSoft, Mainframe/Blue zone, MS Access Database etc.

Stakeholder Interactions

• Business teams and counterparts at the head office
• IT functional and support teams
• Finance management teams
• Carrier Relationship Management team
• Transportation and Carriers

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.