Process Analyst (U.S.Risk Management & Litigation Support)

About Lowe s
Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in .

About the Team

Doing business legally and with integrity is at the heart of how we serve our customers, communities, and fellow associates. The Legal team works diligently to protect Lowe s reputation and brand.

Job Summary

This position will provide support to the US Litigation team by identifying necessary documents and electronic evidence for the claims/notices received, pulling data from various internal database, assembling and preparing case summary documents.

Roles Responsibilities

• Provide assistance to U.S. Litigation Team by conducting research on claims/notices received, assembling legal documents and electronic evidences
• Ability to navigate easily through claim documents to identify relevant facts, collect supporting documents for defense and prepare case summaries
• Handling legal mailbox - responding to requests, transferring to necessary departments and ensuring closure
• Opening and closing of subpoenas related support and legal hold requests
• Support with personal file production and e-discovery
• Pull data from various databases to analyse the claim and enter relevant information in the analysis sheet/tools
• Ability to perform email/phone outreach to relevant stakeholders and engage on discussions related to claims and ensure repository is updated
• Work closely with attorneys, paralegals, and other litigation support staff to ensure seamless support in pre-litigation and litigation process
• Working with or providing confidential and sensitive information and exercising discretion concerning its dissemination.
• Creating spreadsheets/documents to organize, display, and summarize data to facilitate analysis.

Roles Responsibilities:

Core Responsibilities:

• Provide assistance to U.S. Litigation Team by conducting research on claims/notices received, assembling legal documents and electronic evidence
• Ability to navigate easily through claim documents to identify relevant facts, collect supporting documents for defense and prepare case summaries
• Handling legal mailbox - responding to requests, transferring to necessary departments and ensuring closure
• Opening and closing of subpoenas related support and legal hold requests
• Support with personal file production and e-discovery
• Pull data from various databases to analyze the claim and enter relevant information in the analysis sheet/tools
• Ability to perform email/phone outreach to relevant stakeholders and engage on discussions related to claims and ensure repository is updated
• Work closely with attorneys, paralegals, and other litigation support staff to ensure seamless support in pre-litigation and litigation process
• Working with or providing confidential and sensitive information and exercising discretion concerning its dissemination.
• Creating spreadsheets/documents to organize, display, and summarize data to facilitate analysis.

Years of Experience:

• 2-3 years of experience working in Multinational Companies/Law Firms/Legal Process Outsourcing Firms and has provided support with legal/insurance claims

Education

• Bachelors degree in any field

Skill Set Required

Primary Skills (must have)

• Ability to understand legal claim documents, identify required documents to be collected and summaries the matter
• Attention to detail. Meticulous and detail oriented. Ability to identity and escalate issues
• Team player who can work effectively with others and ability to combine resources, experiences and know-how.
• Open to different ideas and perspectives. Adjust and adapt to changing priorities
• Strong communication skills ability to communicate legal information clearly and effectively.
• Ability to handle multiple research tasks and adjust to changing priorities.
• Exceptional integrity and work ethic.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.