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IND-Associate Analyst_Marketplace Management

4-5 years

₹ 4.15 - 8.4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

IND-Associate Analyst_Marketplace Management

Lowe's

posted 16hr ago

Job Description

About Lowe s
Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.
About the Team
The team focuses on Provide the customer the most compelling Direct To Customer experience in home improvement by developing and maintaining a strong vendor network and supplier partnership within the Digital Commerce space.
Job Summary:
The Associate Analyst, Marketplace Management is responsible for onboarding new sellers and items onto Lowes.com and maintaining the relationship with the seller post onboarding. This will include monitoring performance, conducting business reviews, identifying opportunities for improvement and triaging issues that arise.
The ideal candidate will be detail-oriented with digital business or merchandise operations experience, home improvement or digital retail knowledge, and strong organizational skills. This role will partner across digital and merchandising to implement the category expansion strategy for third-party sellers, enable a clear process to get those sellers onto the site and continuously improve the process to reduce cycle time and increase seller satisfaction.
Roles & Responsibilities:
Core Responsibilities:
Key Responsibilities:
  • Provide onboarding support to welcome sellers onto lowes.com, shepherding them through all set-up steps/activities on DSCO/Rithum/Mirakl and other seller platforms as necessary.
  • Ensure all the appropriate seller information/ item attributes are captured, verified and uploaded to ensure sellers and products are listed and meet the necessary guardrails, aligned to Lowe s data quality guidelines
  • Supports Execution of semi-complex process/tasks assigned with supervision ensuring expected timelines are met to complete successful onboarding of seller and items without escalations owning individual operational KPIs.
  • Regularly interface and consult with sellers, troubleshooting set-up issues to aid in successfully onboarding items into the marketplace
  • Maintain and organize seller-related documents, follow-up as necessary.
  • In partnership with Trust & Safety and Seller Operations teams, ensure seller standards are defined and upheld
  • Support managers/leadership in maintaing SOP documents, review and refine processes for optimal efficiency.
  • Implement technical rules and other processes within the seller management tools to automate aspects of the function
  • Meet or exceed key results (financial, operational and customer) related to digital third-party sellers through collaborative improvement
  • Keeps leadership informed of progress, escalates for support as necessary.
Years of Experience:
  • Freshers up to 2 Years relevant experience in online/retail merchandising, digital business, operations.
Education Qualification & Certifications (optional)
Required Minimum Qualifications :
  • Bachelors Degree Business Administration, Marketing, Operations, Data Analytics, or related field.
Skill Set Required
Primary Skills (must have) :
  • Experience/Understanding of Digital/Marketplace or Category merchandising
  • Highly Detail-oriented with strong operational mindset
  • Expertise in third-party assortment management, data quality methodology/guidelines
  • Excellent written and verbal communication skills, including the ability to converse with US based sellers via email, phone, teams calls(to be evaluated)
  • Experience with data analysis and providing insights about the data
  • Experience working with Excel and other data/reporting tools
  • Excellent problem-solving and time management skills.
Secondary Skills (desired) :
  • Retail corporate experience
  • Experience in customer facing/telecall/Customer Support roles
  • Experience with third party marketplace systems such as DSCO/Rithum/Mirakl etc.
  • Experience managing a business portfolio in a large retail environment
  • Account management, client serving or consulting experience
  • Experience / familiarity with Adobe Analytics, Power BI, Tableau, Superset, or other analytics platforms.


Employment Type: Full Time, Permanent

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What people at Lowe's are saying

3.8
 Rating based on 8 Associate Analyst reviews

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Work culture and work life balance

  • Salary - Good
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Read 8 Associate Analyst reviews

Associate Analyst salary at Lowe's

reported by 72 employees with 1-5 years exp.
₹2.8 L/yr - ₹8.5 L/yr
21% more than the average Associate Analyst Salary in India
View more details

What Lowe's employees are saying about work life

based on 781 employees
80%
92%
81%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Lowe's Benefits

Work From Home
Free Food
Cafeteria
Health Insurance
Team Outings
Gymnasium +6 more
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