Senior Advisor - Employee Services

Skills

- Customer centric.

- Anticipate problems and take timely decisions.

- Embrace diverse perspectives.

- Learn and Grown from success and failure.

- Collaborate with Team members with efficiency.

- Maintain professional rapport with partners.

- Work with Integrity at all times.

- Excellent written and verbal communication.

- Maintain professional decor and ethics.

- Have a growth mindset.

-Skill to combine creativity and technology to check new possibilities.

- Uphold high standards.

- Stand for what we believe is right.

Responsibilities

- Perform End-to-end transactional HR processes including generation of employment contract, initiating background checks, onboarding for new hires, processing lifecycle changes and leavers within agreed SLA.

- Audit and maintain records.

- Take ownership of delivery.
- Maintaining employee information and records in People systems (Workday) - Creation (and changes to) terms and conditions letters and contracts- With Workday expertise.
- Ensure accurate and up-to-date employee information within the People Services team
- Ensure all requests/queries received in Service Now are resolved within SLA and maintain quality of responses.
- Perform all compliance related procedures, audits, annual testing and documentation
- Ensure all Fixed Term contractors are either terminated or extended prior to contract end date
- R eview visa statuses and contacting of colleagues to ensure renewal process is initiated much ahead of the expiry date
- Placing and returning employees from leave of absence as needed.
- Develop standard and custom reports templates dashboards scorecards and metrics as guided by senior HR colleagues- Drafts management information reports for presentation to HR colleagues- Interprets data to identify improvement opportunities and suggest changes to HR services tools and programmes.-

- Support the implementation of HR programmes.
- Plan, prioritise and coordinate the workload of the external HR administrators.
- Deliver HR transactional service provision resolve queries and provides information and administration to managers and employees across all elements of the employment lifecycle (as per the key process responsibilities identified).
- Regular reporting on performance and Audit against SLA s as well as weekly status updates to Service Delivery manager of open case load.

- Resolve queries on time.
- Undertakes data and records management activities and producing reports as the need arises.

Experience

10 to 12 years of proven experience in People Operations.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.