Senior Manager, Customer Due Diligence

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It s how we ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG s ticker symbol is LSEG.

Our people:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

The role:

We are seeking a highly skilled expert in 2LOD Customer Due Diligence (Manager level) to work within our second line financial crime team to support on the assessment and articulation of FinCrime risk within customer portfolio as part of the customer due diligence function.

The Manager 2LOD Customer Due Diligence will also be responsible for identifying process improvements within CDD and working with policy and standards to assist in implementation.

This position requires a deep understanding of financial crime operational processes , with a track record in ensuring operational quality , outstanding attention to detail and strong communication skills including the ability to convey difficult technical financial crime matters.

Key Responsibilities:

• Provide strong guidance, and direction to the FinCrime 1LOD Operations team trouble shooting case issues and identifying risk factors
• Review CDD files and ensure full compliance to Global KYC standards.
• Ability to assess relevant risks to ensure compliance to Global KYC Standards.
• Develop and deliver regular training to KYC Operations to ensure up to date with Global KYC Standards.
• Prepare MI to various governance forums
• 2LOD file review of CDD cases
• Identifying and escalating key risk factors to senior managers
• Liaising with 1LOD Business to ensure FinCrime risk and requirements are understood and followed
• Communicate updates relating to changes to standards
• Support routine audits and testing to ensure the effectiveness of the FinCrime Advisory function
• Develop and implement corrective actions as necessary
• Stay informed about changes in processes

Qualifications & Experience:

• Degree or equivalent and / or relevant professional qualification
• Extensive experience in the end to end KYC process
• Extensive experience in quality assurance / attention to detail
• Significant knowledge of applicable regulatory requirements, business requirements, asset classes and market function
• Operated in a Manager role within a similar team

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LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.