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Customer Support Engineer
2-7 years
Mumbai, Navi Mumbai, Hyderabad / Secunderabad
1 vacancy
Customer Support Engineer
Logix Infosecurity
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Customer support through calls, mail and remote session for troubleshooting email and messaging related issues.
- Bind to achieve 100% customer satisfaction for support provided to customer.
- Should have knowledge on Email, DNS, mail client configuration.
- Should do close monitoring of infrastructure.
- Expecting the resource is dedicated and proactive towards assignments.
- Self-motivated, ready to go for working in rotational shift, overtime.
- Must have enthusiasm and hunger to learn the things related to work, proactive for self-training.
- Should provide high availability as and when required.
- The customer support engineer candidate should be a team player.
- Freshers can also apply.
- Must have good verbal and written communication.
- Experience in Email configuration and troubleshooting will be preferred.
- Must have basic knowledge of computer, network.
Employment Type: Full Time, Permanent
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Logix Infosecurity Benefits
Work From Home 
Team Outings 
Soft Skill Training 
Health Insurance 
Job Training 
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