9 Link Success Jobs
Senior Director - Cloud Services (18-22 yrs)
Link Success
posted 14d ago
Key skills for the job
Primary Responsibilities :
- Minimum of 18 years of global work experience, including at least 5 years in a leadership role in operating a remote shared services center and liaising with a global leadership team
- Experience in leading a large and broad function with operational, customer-facing, and cloud-focused service delivery teams including overseeing a 24x7x365 operations center
- Experience with managing technical personnel, in service delivery teams that span multiple shifts
- Strong business acumen and strategic vision, consistently aligning the division's objectives with the overarching goals of the organization
- Excellent stakeholder management and communication skills to work with India and global leaders
- Excellent advocacy skills and effective collaboration on a global scale
- Strong presentation skills for both internal and external audiences
- Ability to interact efficiently and effectively with all audiences ranging from C-level executives to individual contributors
- Knowledge of Enterprise security policies and standards
- Bachelor's degree or higher in Engineering, preferably in Computer Science, Computer Applications or a related discipline
- SAS Platform administration experience
- Experience with cloud platforms, DevOps practices, and agile methodologies
We're looking for This role will represents Cloud information services as a leadership role to engage as a strategic member of the leadership team
- Build, recruit, retain and mentor the future leaders of
- Serve as an escalation point for complex customer and/or service issues
- Effective collaboration with global teams within and outside of organisation
- Continuous improvement and innovation in the way in which global services are delivered including how to promote and grow CIS division
- Management and leadership for CIS division in Pune, India
- Hires and retains outstanding talent focused on customer delivery and support
- Works with the global CIS Leadership team (Global Service Owners) to establish, improve and scale the local CIS team
Functional Areas: Other
Read full job description10-15 Yrs
Mumbai