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42 Liberty General Insurance Jobs

Operations Officer

2-6 years

Chennai

1 vacancy

Operations Officer

Liberty General Insurance

posted 3d ago

Job Description

Operational Matrix - Service Delivery Productivity:
  • Ensure process are followed as per rolled out SOP.
  • Discrepancy Management across LOBs
  • TAT adherence for inward and policy issuance
  • Ensure Productivity (capacity utilization) to be 100%+
  • Quality control
    Audit, Compliance Controllership:
    • Satisfactory Audit score for the branch.
    • Banking Control and Reconciliation closure
    • Petty Cash management
      • Process billing for local vendors
      • Cover Note Management
      • AML guidelines are adhered to
      • All the compliance and audit registers are maintained as per process
      • Thirty Party cheque process to be followed as per SOP
        Customer Centricity:
        • Effective resolution of customer queries received by the branch
        • Pre-Inspection
          Ease of doing business:
          • Own the branch Sales support and effective coordination with the central team. To be responsible for all the branch activities
          • Through Understanding of the Products, Processes and Systems.
            . Ensure process changes are effectively shared and discussed with other stakeholders in the branch
            IMD connect/visit
            Timely Archival
            Project and Initiatives:
            . Cross sell / Upsell - To take the initiative help to add the bottom line as well top line too through walk-in customer, known sources.
            . Renewal Management - Ensure the Ops code renewal retention
            . IMD / Sales team Training - Organize training on regular interval for our process and system updates and UW guidelines
            . Initiatives closure - Need to identify the process / system improvement and deliver through of iThink platform till closure
            . Capacity Utilization - Effectively manage the ops resources and organize the load sharing management.
            . UAT Feedback - Timely deliver the UAT feedbacks.
            Experience Level:
            2 years+ experience in insurance in general insurance is a must Qualifications
            Graduation

Employment Type: Full Time, Permanent

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What people at Liberty General Insurance are saying

5.0
 Rating based on 1 Operations Officer review

Likes

Work environment is very good & 100% job security

  • Salary - Excellent
  • +6 more
Dislikes

Salary growth is low

Read 1 Operations Officer review

Operations Officer salary at Liberty General Insurance

reported by 11 employees with 2-9 years exp.
₹2.5 L/yr - ₹4.3 L/yr
5% less than the average Operations Officer Salary in India
View more details

What Liberty General Insurance employees are saying about work life

based on 360 employees
61%
77%
48%
100%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Liberty General Insurance Benefits

Health Insurance
Work From Home
Job Training
Soft Skill Training
Team Outings
Cafeteria +6 more
View more benefits

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