Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role: Senior Credit Manager
Location: Hyderabad
Full/ Part-time: Full Time
Build a career with confidence
About the role
Leads large team of experienced Credit & Collections (Accounts Receivable) professionals or team leaders, monitoring credit and collections, billing, budget, forecast, and reporting activities. Defines and develops principles and procedures to ensure accurate and timely credit & collections processes. Leads in the development of credit & collections policies, procedures, and controls in order to achieve continuous improvements to company receivable processes.
Deliver exceptional stakeholder service by ensuring credit risk is proactively managed and debt recovery balanced in accordance with collection/credit policy and business objectives.
Key Responsibilities:
Evaluate and approve or reject specific credit risk and limits of individual customers based upon internal and external data in compliance with Global Credit Policy
Consultant and partner to business and finance leadership through analysis and classification of political, economic, and country risk to determine their potential impact.
Conduct customer visits to manage relationships with key and at-risk customers.
Liaison with local Legal points of contact, leveraging internal/external lawyers and collection agencies.
Own collections and disputes with past dues items > 30 days, per escalation process
Review, approve or reject Credit Analyst order release request based on Global Credit Policy requirements.
Work with other organizations such as Customer Service, Sales and Master Data to support the AR team to resolve short payments, account reconciliation and other account issues.
Responsible for owning and driving quality of Credit processes.
Continually review/evaluate and identify process re-engineering opportunities based on gaps in performance.
Actively participate in the leadership of the Global Credit function
Maintain and lead the development of policies and training documents.
Work on and support IT related projects/topics.
Directly responsibility for managing Regional Credit Leads as functional lead of Carrier Business Services organization.
Talent development, and motivation of personnel.
Requirements
Set and deliver regional Credit and AR key performance indicators, in alignment with global objectives.
Drive process integration and strong relationships with interdependent functions (i.e., Sales/Marketing, Customer Service, AP, GL). Liaison to local Sales and Marketing.
Main point of contact for regional Credit business