Subject Matter Expert - Enterprise Applications

Oversee the selection, implementation, and integration of enterprise applications, including CRM, ERP, and other tools.
Ensure these applications meet the banks operational, regulatory, and customer service
requirements.
Provide expertise in GRC (Governance, Risk, and Compliance) solutions to ensure adherence to regulatory requirements.
Implement and manage fraud management tools to detect, prevent, and respond to fraud risks effectively.
Analyze existing enterprise applications and recommend improvements for better efficiency and customer experience.
Ensure seamless integration between various enterprise systems and the bank& core
infrastructure.
Collaborate with internal stakeholders to understand requirements and provide tailored enterprise solutions.
Act as a liaison between technical teams, vendors, and business units to ensure project success.
Lead projects for the deployment of enterprise applications, ensuring on-time and within-budget delivery.
Stay updated with the latest advancements in enterprise applications and recommend innovative tools to enhance productivity and customer service.
Oversee the maintenance and troubleshooting of enterprise applications to ensure continuous operations.
Develop and implement policies for user access, data protection, and application security.