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Senior Solution Consultant
Leena AI
posted 30min ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Architect and conceptualize the solution from initiation to completion meeting client requirements
- Understand full tech architecture of the virtual assistants, suggest improvements / changes as and when required. Lead, Plan & Gather Business Requirements for the required solution.
- Mentor other solution consultants in the team on process, people and technology aspects as necessary
- Take personal responsibility for E2E delivery of the requirements collaborating closely with business and technical team members (Architects, Product/Engineering Team,, Data Engineers, Analytics Developers, Testers, PM/Scrum Masters and Customer to deliver a solution that meets/exceeds partner expectations
- Work with customer and their integration partners to ensure the product is well integrated
- Develop flowcharts, layouts and documentation to identify requirements and solutions
- Ensure clients change requests are addressed effectively in a timely manner
- Provide resolutions to tech support issues within the defined SLAs
- Identify issues by looking at debug logs from various internal and external sources
- 6-10 years of experience.Should have done Btech/BE from Tier-1 college.
- Well-versed with the working of API Testing tools like Postman, SOAP UI etc.
- Good presentation and documentation skills, hands-on knowledge on report making
- Thorough knowledge of REST/SOAP/OData APIs
- Coding / scripting experience with NodeJs / similar framework
- Experience with databases (preferably NoSQL databases such as MongoDB)
- Experience using spreadsheet software such as Google Sheets / Excel etc.
- Team mentoring experience
- Candidate must be willing to work overlapping hours to cover the EST timezone.
- Experience integrating with 3rd party APIs for product development is a plus
- Knowledge/Experience in building Chatbots using publicly available bot platforms like Dialogflow, Microsoft Bot Framework, etc
- Knowledge of fundamentals of Natural Language processing is a plus
- Experience with data analysis techniques and data analysis software such as Power BI, Tableau, Grafana etc
- Good interpersonal communication skills (Preferably English). Ability to interface with clients and articulate the solutions in simple & clear language
- Out-of-the-box thinking
- Analytical mindset
- Team leadership
Employment Type: Full Time, Permanent
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Leena AI Benefits
Work From Home 
Team Outings 
Education Assistance 
Health Insurance 
Job Training 
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