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Engaged Employer

Leena AI

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3.0

based on 117 Reviews

42 Leena AI Jobs

Senior Solution Consultant

LEENA AI

3.0

based on 117 Reviews

6-10 years

Gurgaon / Gurugram

Senior Solution Consultant

Leena AI

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Postman Restaurant SOAP UI Dialogflow

Job Description

Role And Responsibilities

The Senior Solution Consultant will be responsible for:

Architect and conceptualize the solution from initiation to completion meeting client requirements

Understand full tech architecture of the virtual assistants, suggest improvements / changes as and when required. Lead, Plan & Gather Business Requirements for the required solution.

Mentor other solution consultants in the team on process, people and technology aspects as necessary

Take personal responsibility for E2E delivery of the requirements collaborating closely with business and technical team members (Architects, Product/Engineering Team,, Data Engineers, Analytics Developers, Testers, PM/Scrum Masters and Customer to deliver a solution that meets/exceeds partner expectations

Work with customer and their integration partners to ensure the product is well integrated

Develop flowcharts, layouts and documentation to identify requirements and solutions

Ensure clients change requests are addressed effectively in a timely manner

Provide resolutions to tech support issues within the defined SLAs

Identify issues by looking at debug logs from various internal and external sources

Requirements

The ideal candidate should have:

6-10 years of experience.Should have done Btech/BE from Tier-1 college.

Well-versed with the working of API Testing tools like Postman, SOAP UI etc.

Good presentation and documentation skills, hands-on knowledge on report making

Thorough knowledge of REST/SOAP/OData APIs

Coding / scripting experience with NodeJs / similar framework

Experience with databases (preferably NoSQL databases such as MongoDB)

Experience using spreadsheet software such as Google Sheets / Excel etc.

Team mentoring experience

Candidate must be willing to work overlapping hours to cover the EST timezone.

Good to have

Experience integrating with 3rd party APIs for product development is a plus

Knowledge/Experience in building Chatbots using publicly available bot platforms like Dialogflow, Microsoft Bot Framework, etc

Knowledge of fundamentals of Natural Language processing is a plus

Experience with data analysis techniques and data analysis software such as Power BI, Tableau, Grafana etc

Soft Skills Required

Good interpersonal communication skills (Preferably English). Ability to interface with clients and articulate the solutions in simple & clear language

Out-of-the-box thinking

Analytical mindset

Team leadership

Employment Type: Full Time, Permanent

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