Senior Subject Matter Expert - English Language Arts

PLEASE READ THE JOB DESCRIPTION CAREFULLY AND APPLY at neelam.fernandes@learningmate.com

Job Title: Senior Subject Matter Expert - English Language Arts (ELA)

Work Experience: 4 - 9 Years

Employment Type: Permanent, Hybrid

Location: Mumbai, Kolkata

Job timings - 1 PM to 10 PM

About Us:

We are LearningMate Powering the World of Education!

Straive, LearningMate, and Double Line are all together creating one of the largest data & content solutions teams dedicated to solving challenges in education.

For more than twenty-two years, LearningMate has been working with educational institutions across the globe to help them build, deploy, and streamline their digital infrastructure. Through our powerful mix of products and services, we are proud to help lead the world into a future where education is accessible, affordable, and effective.

stewardship and scalability. Our expertise encompasses enterprise-level solutions with architectures centered around data unification for enhanced data usage and analytics. We have completed complex data architecture projects with state and local education departments, higher education institutions, healthcare institutions, and nonprofit entities.

We, as a group, build on a solid foundation of learning design with technology, digital media, engineering, and large-scale data modernization solutions to connect learners, educators, administrators, policymakers, career counselors, and content creators with the information, tools, and solutions they need to be successful. With seven consulting offices in the United States, the United Kingdom, Canada, South Africa and India, LearningMate serves a global clientele of education publishers, traditional and non-traditional EdTech companies, K-20 schools, universities and career colleges, workforce development centers, government agencies, non-profits, corporate learning departments, and education consortia.

Know more about LearningMate (www.learningmate.com), Straive (www.straive.com/) and Double Line (wearedoubleline.com/)

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Summary Description

The Associate Gap Content & Curriculum Support Specialist applies content knowledge and instructional design

principles to create digital and print instructional materials across products, subject areas, and grade levels. This position

also provides support for reviewing and resolving curriculum-specific client issues.

Essential Job Functions

• Provide content and standards expertise in creating effective instructional/assessment materials.

• Analyze standards and other curriculum requirements to develop blueprints, scope and sequences, and other project content-planning documents.

• Write and edit educational materials (lessons, activities, assignments, assessment items, etc.) for assigned products and content areas.

• Follow guidance to implement and ensure consistent application of instructional design and guidelines.

• Create quality instructional components of print and digital products.

• Communicate and collaborate within and across functional teams, as well as with vendors and independent contractors, to manage development efforts effectively.

• Set priorities to meet deadlines for requested tasks and actively communicate the status with the project lead.

• Update and revise existing content development documentation (process documents, guidelines, etc.).

• Conduct content-related research as directed.

• Utilize a variety of software and tools to complete job duties.

• Contribute to projects on multiple products and outside of the primary area of expertise.

• Act as a Subject Matter Expert as needed for support tickets.

• Triage curriculum-specific client issues.

• Provide 2nd tier support of our content for customers.

• Resolve curriculum-specific bugs and report defects.

• Interact with internal teams to resolve issues.

• Respond to customers following team communication protocols.

• Other duties as required.

Qualifications

• Bachelor's degree in education or a specific subject area in English.

• Teaching experience or curriculum development experience preferred.

• Impeccable writing and proofreading skills with keen attention to detail.

• Superior written/oral communication skills; an ability to present his/her views clearly and compellingly.

• Proficiency in Microsoft Office and other productivity tools (i.e. Excel, PowerPoint, etc.).

• Strong research and analytical skills.

• Ability to complete simple and complex projects, prioritize multiple deliverables, and meet deadlines.

• Excellent interpersonal, organizational, and time-management skills.

• Self-motivated, adaptable, and flexible while managing shifting internal expectations.

Interested candidates, please share your updated resume on neelam.fernandes@learningmate.com