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Bajaj Finance

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4.0

based on 6.7k Reviews

Video summary

9 Bajaj Finance Lead Jobs

Lead - Rural L&D

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

4-6 years

Bhopal

Lead - Rural L&D

Bajaj Finance

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Telecalling Salesforce Recruitment Learning and Development Training Training Management

+ 8 more

Job Description

Job Purpose
Conducting end to end learning interventions for IBAs & Call centre team in Rural Business.
Ensure classroom trainings at regional call centers & VILT for upskilling the IBAs/Tele callers within Rural Business.

Duties and Responsibilities

Prepare training calendar for the IBAs basis business needs

Conduct the Functional learning interventions for IBAs/Tele-Callers in Rural Business

Training delivery (Refreshers) across all Rural Businesses

Delivering training programs for partner skill development (TTTs for the Trainers/Supervisors based at RCC)

Create functional assessments for understanding learning gaps

Conduct learning diagnostic connect with IBAs & Identify the knowledge gaps in sales

Curate the training content for IBA training programs

Key Decisions / Dimensions

Final buy in for content

Design of induction/ Functional trainings

Role out timely training invites for training programs

Manage the first level escalations related to trainings

Major Challenges

Co-ordination with multiple stakeholders (Partners, IBAs & Call centre support team)

Getting buy in from business for functional training

Maintaining training coverage across all vintage groups

Required Qualifications and Experience
a) Qualifications-Graduate (MBA -Preferable in HR)
b) Expertise in conducting learning facilitation

c) Work Experience- 4-6 years (Preferable Tele calling + L&D)
d) Ability to multitask
e) Agile
f) Language- English, Hindi & Marathi

Employment Type: Full Time, Permanent

Read full job description