Reports To: Operations Manager / Warehouse Manager
Job Summary:
We are looking for an experienced and organized Store Incharge to oversee the daily operations of our store, including inventory management, stock control, and supervising store staff. The ideal candidate will have 3-5 years of experience in a similar role, with a strong understanding of warehouse operations, inventory tracking, and the ability to maintain high standards of quality and accuracy in stock management.
Key Responsibilities:
Inventory Management:
Oversee the receiving, storage, and issuance of materials, ensuring accuracy in the physical stock versus inventory records.
Maintain proper documentation for all goods and materials received and dispatched.
Regularly check inventory levels and prepare stock orders as per business needs.
Ensure timely stock replenishment and avoid stock-outs or overstocking.
Stock Control & Organization:
Organize and arrange stock in the store to maximize space, ensure easy accessibility, and maintain a clean, safe working environment.
Perform regular stock audits and reconcile discrepancies between physical stock and records.
Supervise a team of store staff and ensure their performance meets operational standards.
Train new employees on store procedures, safety protocols, and inventory management systems.
Delegate tasks and monitor team performance to ensure daily goals are met efficiently.
Quality Control & Safety:
Ensure all products are stored in accordance with safety standards and quality requirements.
Regularly inspect the store environment to ensure compliance with health, safety, and company policies.
Handle and report any damaged or expired goods, and take appropriate actions to minimize losses.
Record Keeping & Reporting:
Maintain accurate stock records, including goods receipt notes, stock issuance, and daily activity logs.
Prepare and submit regular stock reports and inventory updates to management.
Ensure proper documentation for all inbound and outbound stock, including purchase orders, goods receipt notes, and delivery challans.
Customer Orders & Dispatch Management:
Oversee the fulfillment of customer orders, ensuring accurate picking, packing, and dispatching.
Coordinate with logistics or delivery teams to ensure timely dispatch and delivery.
Address customer queries related to inventory and orders in a professional manner.
Supplier Coordination:
Maintain good relationships with suppliers and ensure the timely procurement of materials as needed.
Communicate with vendors for order placements, follow-ups, and resolving issues related to delivery or stock discrepancies.
Process Improvement:
Continuously review and improve store operations to ensure efficiency and cost-effectiveness.
Implement best practices for inventory management, stock control, and warehouse processes.
Suggest and participate in improvements to reduce waste, optimize stock levels, and improve operational workflows.
Qualifications & Skills:
Education:
Bachelor s degree in Business, Supply Chain Management, Operations, or a related field (or equivalent work experience).
Experience:
3-5 years of experience in store management, warehouse management, or inventory control, preferably in a similar industry (e.g., retail, manufacturing, logistics).
Skills & Knowledge:
Strong knowledge of inventory management systems (ERP, warehouse management software).
Excellent organizational and time-management skills.
Good understanding of stock control procedures and warehouse operations.
Ability to manage teams and ensure smooth operations.
Strong communication and interpersonal skills.
Personal Attributes:
High level of attention to detail and accuracy.
Ability to work under pressure and manage multiple tasks simultaneously.
Problem-solving mindset with a proactive approach to identifying and resolving issues.
Ability to work independently and collaboratively in a team environment.
Additional Information:
Competitive salary and benefits package.
Opportunity for career advancement within the company.