IT Infrastructure/IT Operations

1. Ability to manage & maintain large user base IT Infra.

2. SLA Driven approach

3. IT Service Desk & Helpdesk-Management,

4. Exposure to manage - administrate an engineering (CAD-CAM) applications would be an added advantage.

5. Engineering License server management, Utilization Management

6. Asset Management, IT Operations, IT Security Operations.

7. Datacenter Server, Storage and Backup management.

8. Security Operations AV Management DLP Management

9. Oversees the administration, Management, and maintenance of the

10. Evaluate Design – Deploy & Manage IT infra requirements in line with the business need

11. Responds to escalated help desk issues
Interact with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

12. Interact with external clients for infrastructure / ODC Setup.

13. Manage the ODC Infrastructure as per client requirement /guidelines.

14. Manage the IT Infrastructure as per the Organization Security guidelines /ISO – 270001 Standard, actively participate in Corporate and customer information security audits.

• Excellent problem-solving and multitasking skills in the domain of IT Infra.
• Skill on IT security Operations, System Administration
• Excellent Communication Skills, Both Verbal and written
• Ability to write reports and present to Senior management.
• Time Sensitive to Planning, Manage projects & budget for the defined scope
• Leading Change in a IT Environment.
• Passionately striving towards enhancing the value with consistent improvement

Educational Qualification:

B.E-IT / CS / Electronics & Communication OR Diploma -IT /CS

Preferred Certification (ITIL, PMP, Cisco, MCP, MCSE, Linux, Cloud Certification)