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66 Larsen & Toubro Limited Jobs

LTS - Technical Support Engineer (2-5 yrs)

2-5 years

LTS - Technical Support Engineer (2-5 yrs)

Larsen & Toubro Limited

posted 2mon ago

Job Role Insights

Fixed timing

Job Description

Job Description : Technical Support Specialist


Job Description :


LTS, a leading provider of next-generation digital AI-driven transformation solutions, is seeking a highly skilled and motivated Technical Support Specialist to join our dynamic team.


- As a pivotal member of our support function, you will be responsible for delivering exceptional technical assistance to our clients and ensuring their smooth experience with our cutting-edge products and solutions.

- In this role, you will serve as the first point of contact for customers experiencing technical issues with our AI-driven solutions, including RIA & Custom Gen AI, Managed Cybersecurity, Gamification, and AI Data Science platforms.


- You will work closely with clients to diagnose and resolve hardware, software, and network issues, providing timely and accurate troubleshooting and problem resolution.

- Your primary goal will be to ensure that all customer inquiries are handled efficiently and professionally, leading to customer satisfaction and minimizing downtime.

- The ideal candidate will have a strong technical background, with hands-on experience in providing support for digital transformation solutions.

- You should be adept at handling technical inquiries, providing step-by-step assistance, and collaborating with cross-functional teams to resolve complex issues.

- A solid understanding of AI technologies, cybersecurity protocols, and data science concepts will be highly beneficial, as our products involve innovative and evolving technologies.

- As part of a global organization, you will have the opportunity to work in a fast-paced environment, supporting clients across multiple regions.

- Effective communication skills, a problem-solving mindset, and the ability to remain calm under pressure are essential in this role.

- You will also be responsible for documenting all support interactions, maintaining accurate records, and following up with customers to ensure all issues are resolved to their satisfaction.- LTS values continuous learning and growth.

- As a Technical Support Specialist, you will have the chance to develop your technical expertise and expand your knowledge of AI and digital transformation technologies while making a meaningful impact on our clients' success.

If you are passionate about providing exceptional technical support and eager to contribute to the success of innovative businesses globally, we encourage you to apply


Functional Areas: Other

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Larsen & Toubro Limited Interview Questions & Tips

Prepare for Larsen & Toubro Limited Technical Support Engineer roles with real interview advice

Top Larsen & Toubro Limited Technical Support Engineer Interview Questions

Q1. What happen when there is large air void in concrete?
Q2. What is the minimum Grade of Concrete used in R.C.C. works?
Q3. what will you do if transit mixer getting delay in reaching site before the i.s.t. of cement?
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What people at Larsen & Toubro Limited are saying

4.2
 Rating based on 10 Technical Support Engineer reviews

Likes

Job security is good in L&T also some staffs are good. I learn here lot of things.

Dislikes

I don't like company culture and compensation and Benefits because some time seniors is favour that his side(His state and His language Spoken person) person.

  • Salary - Poor
  • +3 more
Read 10 Technical Support Engineer reviews

Technical Support Engineer salary at Larsen & Toubro Limited

reported by 41 employees
₹1.8 L/yr - ₹5 L/yr
38% less than the average Technical Support Engineer Salary in India
View more details

What Larsen & Toubro Limited employees are saying about work life

based on 18.7k employees
60%
62%
35%
98%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Larsen & Toubro Limited Benefits

Submitted by Company
Free Transport
Job Training
Health Insurance
Soft Skill Training
Submitted by Employees
Free Transport
Job Training
Health Insurance
Soft Skill Training
Free Food
Cafeteria +6 more
View more benefits

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Larsen & Toubro Limited New Delhi Office Locations

View all
New Delhi Office
9th Floor, Ambadeep Building,14, Kasturba Gandhi Marg New Delhi
110001
New Delhi Office
32, Shivaji Marg,New Delhi New Delhi
110 015

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